CRM Solutions Consultant

2 weeks ago

London Area, United Kingdom Intec Select Full time

CRM Solutions Consultant - Adobe Campaign / Marketo


A leading marketing consultancy that currently works alongside several global corporations such as ITV, Samsung and TUI (to name a few) is currently hiring a Technical Consultant possess capabilities in Adobe Campaign or Marketo CRM that would be opening to learning Adobe Campaign. This is a technically challenging opportunity where you will consult several prestigious corporations who are looking to implement/upgrade their CRM applications. The ideal candidate will be able to build campaigns, write liquid scripts and have strong understanding of CRM/Digital Marketing activities.

This is an exciting/challenging position where you will work directly with the end clients owning the delivery of day-to-day projects. Our client is offering a basic salary between £60,000 to £80,000 + Bonus + Excellent Benefits with Hybrid/Remote working to be based in Southwark, London.


Core Responsibilities:

The Adobe Campaign Technical Consultant will play a key role in helping clients implement, operate and run Adobe Campaign / Marketo solutions. Sometimes building from scratch and often integrating it with their CRM system and help set up programs and CRM capabilities.


The day-to-day responsibilities include:

• Building Campaigns and deliveries within the platform

• Manipulating data within the front end interface for use in CRM activities

• Educating clients on best practice use of Adobe Campaign

• Advising clients on how to use multiple elements of the platform

• Troubleshooting issues via hands on one-to-one deskside coaching sessions

• Producing documentation and training materials to support activity

• Using a consultative approach to help the client build confidence in the platform

• Understanding other marketing technology used by the client and finding the comparable methods by which functionality would be achieved within Adobe Campaign

• Championing the key elements of the platform that differentiate Adobe Campaign from other products

• Helping the client execute day to day activities by means of empowering them to find, debug and resolve issues themselves with assistance


Skills required:

• Previous experience delivering Adobe Campaign / Marketo implementation projects

• A consultative approach to delivery of projects and development

• Experience of working directly with end clients and owning delivery of day to day projects

• Solid working knowledge of JavaScript, HTML, XML Web Services and database design

• Experience of technical support to clients and internal teams

• Analytical thinker, with strong problem solving skills

• Good communication skills; with ability to articulate ideas, problems and technical solutions in a way that non-technical people can understand

• Ability to build rapport with clients

• Enjoy working in a team, where you can listen, contribute ideas and constantly learn.


Benefits package:

• A competitive salary between £60,000 to £80,000

• Profit-based company bonus scheme

• Fully funded private healthcare scheme.

• 25 days holiday each year, plus bank holidays.

• Company pension scheme.

• We operate a number of other benefit schemes that include, cycle to work, childcare vouchers, online training and a travel card loan scheme.

• Hybrid and flexible working.


CRM Solutions Consultant - Adobe Campaign / Marketo

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