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Senior Windows Server Analyst

1 month ago

London, United Kingdom Insight Investment Full time

Job Description Insight Investment is looking for a Senior End User Computing Analyst to join the team in London. The team is responsible for technical support dealing with a wide range of software (Approx. Evergreen Windows 10 & Office 365 C2R 64 Bit
Group Policy
The management of the Platform\Desktop Environment is user targeted and is heavily scripted and automated utilising Ivanti AppSense and Symantec Ghost Solution Suite (Altiris Deployment Solution)
Email is Outlook and on-prem Exchange, with a live project to migrate to Exchange Online
System Intelligence Monitoring and Data Collection provided by Lakeside Systrack
Application Packaging: MSI / App-V
Ability to determine a problem’s root cause through analysis of events, logs, system behaviour and user experiences and the correlation between this data.
Able to quickly establish whether an issue is User Profile, Virtual Machine, Application specific or Device based.
Guide Helpdesk in resolving issues which they could have solved (upskill).
Work closely with our Infrastructure (Network/Server/Messaging) team to prove out the issue is backend rather than Desktop.
BYOD – We have BYOD policy so users can connect to their VM via their own device
Teams – Video Conferencing on Virtual Machines
Altiris or other Application Deployment Solution e.g. SCCM

Insight is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at TalentAcquisition@InsightInvestment.Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients’ needs. Founded in 2002, Insight’s collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities.

Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia.

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