Senior Windows Server Analyst

Senior Windows Server & Storage Analyst page is loaded Senior Windows Server & Storage Analyst
Postuler remote type Hybride locations Singapore, Singapore time type Temps plein posted on Publié il y a 21 jour(s) job requisition id R_1348258 Work Location :
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:
Canadian Personal and Commercial Banking  including TD Canada Trust, Business Banking, and MBNA
Retail  including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.Wholesale Banking  including TD Securities and TD Cowen
9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".
This position requires an all-rounder with a strong background, primarily in Microsoft Windows Server build and support, to maintain the Organization's Microsoft Windows Server and general infrastructure.
This role will also be part of the TD Securities Global Windows Server Infrastructure team, reporting functionally to the Global head, that is responsible for maintaining standards for Windows server hardware as well as project infrastructure configuration and implementation for Windows servers deployed with TD Securities applications. This role will require collaboration with the global team to support the operations in North America (Toronto and New York), UK (London), in the areas of Windows servers, supporting the "Follow the Sun" model.
Working as a support representative for the Asia Pacific Region and Singapore Office, this role requires an experienced self-starter who can work well under pressure when required.
The IT Technology Solutions department is responsible for managing the company’s hardware, software and communication systems, as well as the timely and effective delivery of technology solutions.
Assist in the delivery and maintenance of secure IT/technology facilities and technical infrastructure/architecture to support clients and applications as appropriate.
Provide service in accordance with established standards while minimizing operational risk.
Interact with customers as appropriate, to provide quality service and solutions consistent with project objectives and client requirements.
Ensure standards, policies and procedures are in place, compliant to TD’s Business Recovery Plan (BRP), to restore IT based systems in the event of a significant service disruption and/or disaster.
TD Securities Global Windows Server Infrastructure Support team:
Lead the hardware/Windows OS technical analysis and assessment of new client in-take requests, working closely with our technology and business partners to complete solution blueprints.
Ensure resulting solutions meet the needs of our business clients and stakeholders while adhering to the bank’s technology and quality standards.
Oversee the hardware/Windows OS design, development, and implementation of solutions in partnership with application leads and architects.
Attention to detail while maintaining the big picture of the project and the business.
Act as point of escalation for unresolved Windows Server OS and Hardware technical issues. Required to meet and oversee agreed project objectives and timelines for designing / building / testing / deploying / decommissioning Windows servers.
Creating/Updating documentation as it relates to project assignments.
Comply with the system development life cycle (SDLC) and project management methodology (PMLC) – including development of project plans, SDP, documentation of system requirements, and estimates of scope and cost as required.
Follow documented operational procedures and processes with minimal guidance from the team such as equipment requisitioning, network requisition, inventory and asset management
Local APAC Infrastructure Support team:
~"Hands On" tasks pertaining to the support and care of the local APAC Data Center and the Infrastructure equipment housed in APAC Data Centers (Servers, Network, Storage, Appliances etc.), Hardware Asset Inventory update and tracking; To be the first level support of the infrastructure housed in APAC Data Center, and to work with the Global/Enterprise Support teams such as Storage, Network, etc. Timely escalation to the Global/Enterprise Infrastructure Support teams (Network, Storage, etc.) To work with the Global/Enterprise Infrastructure teams (Storage, Network, etc.) in infrastructure related projects, such as Data Center relocation etc. Participation in the annual disaster recovery planning and exercise

Expert knowledge of Windows operating system versions 2012 - 2022
Strong understanding of virtualization, networking, clustering, powershell, HPSA
Hands on hardware and software troubleshooting
Bachelor’s degree in Computer Science, Information Technology, related field or equivalent experience
Minimum 7 years of experience building, deploying and administering Windows environment.
Expert Problem-solving skills to troubleshoot and resolve hardware and Windows Server OS issues.
In depth knowledge regarding HP Server Hardware (Rack mount, Blade technologies and P series), Cisco UCS HW a plus
Knowledge of file/print environment configurations
Strong communication and collaboration skills, with proficiency in English
Ansible and python programming are significant pluses
A thorough understanding of SOX policy
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

 
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

 
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

 
We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation  If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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