Temporary Technical Support Officer/Administrator-Housing

4 weeks ago

Nuneaton Warwickshire, United Kingdom Triumph Consultants Ltd Full time

Temporary Support Officer/Administrator – Property Services Job Ref: Nuneaton 5248682 Pay Rate: £11.79 per hour PAYE Hours per week: 30 Monday – Friday, 8am to 5pm Role Length: This opening assignment is for 7-8 months City: Nuneaton, Warwickshire To deliver an excellent day to day core housing repairs service. This includes technical support, receipt and dealing with repair enquiries, requests, complaints, comments, work scheduling and making appointments.
The day to day delivery of core housing repairs service. This includes technical support providing full administrative duties to run operationally the voids, planned maintenance and reactive repairs sections.
Receipt and dealing with repair enquiries, requests, complaints, comments, work scheduling and making appointments.
Co-operate and communicate with other Property Services sections to ensure that they are aware of high areas of demand on the repairs service being delivered.
Carry out basic diagnostic questioning over the phone to establish what repairs is/are required.
Ensure adherence to health and safety policies for all employees incorporated in the Councils Manual of Policy, Procedures and Guidance and any relevant Health and Safety legislation.
Assist in ensuring work is carried out in accordance with Health and Safety legislation in particular working with asbestos and in adherence to NBBC asbestos management and emergency procedures.
To ensure that complaints and comments from tenants/members of the public/user groups are appropriately dealt with in accordance with the Council’s policies and procedures.
To deal with and or assist the Senior Property Services Support Officer in dealing with enquires from M.To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

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