Sous Chef

3 weeks ago

Islington Norfolk, United Kingdom ESS Full time
Sous Chef - London

Working in various locations in central London

37.5 hours a week - £18.06 an hour

Overall Purpose of the Role To provide a friendly and professional food service to all customers and clients. Taking responsibility for ensuring that all food and beverage areas are prepared in line with legislations and the working environment is clean and tidy. Manage the kitchen staff in their day-to-day activities ensuring the delivery of the food service achieves all daily shift production & waste targets. Ensure dishes are prepared, cooked and presented to the required standards and specifications within your section/speciality in accordance with food safety procedures

Key Acountabilities Demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations Ensure the highest level of customer care is adhered to at all times by role modelling the ESS Way values and behaviours at all times to colleagues and customers Deputise for the Head chef or Catering Manager as required Manage the kitchen staff in their day-to-day activities ensuring the delivery of the food service achieves all daily shift production & waste targets Create and maintain rosters for the catering team Assist in food production planning, processing of food orders and monitoring of stock, including the receipt and storage of deliveries Assist when required with the loading or unloading of supply vehicles Financial management of GP within the area of responsibility, ensuring food is recovered and stored correctly to minimise waste Motivate the team through effective communication Preparing, cooking and presenting dishes to the required standards and portion specifications within your section/speciality Actively gain customer feedback, passing information gained on to your line manager Where possible proactively up-sell and demonstrate excellent knowledge of all products provided to customers and clients As part of our commitment to continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency Perform and document routine inspection and maintenance activities. Notify management of occurring deficiencies or needs for repairs Ensure pre and post-service checklists and cleaning schedules have been completed before and after all food services Comply with all client & company health & safety procedures and standards at all times e.g. Food Handling, COSHH, uniforms & PPE, Manual Handling, Fire procedures, and Quality control. Complete, maintain and update all Food Safety and Health & Safety paperwork correctly when required. Maintain the cleanliness of working areas ensuring Health and Safety hazards, issues, near misses and accidents are reported using the appropriate reporting procedures at the earliest opportunity. Ensure the correct storage, control and use of all machinery and equipment, cleaning materials and relevant chemicals. Undertake mandatory training as detailed in the training matrix, ensuring all training is recorded on your training record card and completing all online training To observe and comply with all company and unit profit protection procedures, reporting any issues to your line manager as required Support with hospitality/functions/operation feeding service delivery effectively and efficiently Be flexible and comply with any reasonable requests made by your line Manager including, if necessary working within other units within a reasonable distance

Person Specific

Essential A strong communicator, able to liaise confidently with customers and engage with team members Self-motivated and able to work unsupervised A positive attitude and commitment to high levels of customer care An enthusiastic individual with a passion for working in a food service environment High standards of personal hygiene Able to work flexibly in line with business requirements Excellent cooking skills - able to prepare complex food dishes in a refined way Experience in a similar role Able to work positively with others as part of a team

Desirable Basic Food Hygiene/level 2 NVQ Lvl2 in professional cookery or equivalent Financial management within a kitchen environment

TPBN1_UKCT

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