Technical and Quality Manager
2 weeks ago
Quality and Technical Manager
From our head office in Skelmersdale we have been manufacturing our own range of in house designed shoes since 1959, which has an enviable reputation for comfort and fit.
5 million satisfied customers in the UK and the US, our online business is going from strength to strength, alongside our retail portfolio.
To lead the quality function for the Shoes and Accessories category. Set and deliver quality standards for all our products, which will allow our customers to do more of what they love.
Develop minimum make standards for the Hotter Brand.
Define our Product Quality Assurance strategy (with a focus on continued improvement) in conjunction with the Head of Quality Systems (HQS).
Actively seek to understand and reduce customer returns due to quality and fit.
In conjunction with the HQS develop CI focus supplier assurance and performance reporting
Manage the fit process aligned to the critical path, ensuring consistent and commercial standards.
Own the sample sealing process for fit and quality, working closely with the head of product and align/support on aesthetic.
Work collaboratively with Product Development and Design to ensure our products meet all brand and customer requirements.
sign off on all technical specs ahead of factory engagement.
Inspire the team and mentor new employees in technical product development, teaching and guiding to provide ongoing succession withing the quality team and the ISO9001 QMS.
Factory, retail and group colleagues including the management team.
NEBOSH or willing to undertake.
Minimum of 10 years related work experience.
Training Qualification:
Data/SPC Analysis Skills and Experience:
Experience with ISO Compliance & Management Systems e.g., Environmental, Quality and OHS.
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