Tenerity | Affiliate Network Operations Executive

3 weeks ago

United Kingdom Tenerity Full time

Job Title: Affiliate Network Operations Executive

Location: Remote, UK

Salary: Competitive

Job Type : Full Time, Permanent

About The Role:

Reporting into the Senior Manager, Affiliates, youll be owning the operational and technical relationships with our large affiliate networks. Youll be supporting both internal teams (commercial, finance, D&I and Product) as well as partner facing discussions on all topics relating to affiliate networks. Youll be working closely with commercial and partners to ensure our integrations support both current and future business requirements. Youll be proactively reviewing our tracking with our affiliate networks and key partners to improve the accuracy of our tracking, sharpen visibility on business performance and enable improvements to our financial operations process.

Primary Responsibilities:
  • Own the operational and technical relationship with both affiliate networks and our direct partnerships.
  • Developing collaborative relationships with our key affiliate networks to ensure the business understands both changes in the industry and also relating to their technical capabilities.
  • Internally youll be seen as the subject matter expert relating to affiliate network tracking and attribution.
  • Combining 3rd party insight (i.e. Moonpull) with internal data (i.e. engagement, conversion rate, etc) youll work closely with the affiliate commercial team to proactively identify issues with tracking or potential lost attribution (i.e. cookie issues, App tracking, missing code attribution).
  • Leading affiliate network integration / audit initiatives, identifying areas of potential lost revenue, developing plans to address and driving improvements of the business's (and our partners) tracking integrity.
  • Assisting the commercial teams / partners with their technical queries, troubleshooting their issues, and guiding them through how to best leverage their chosen network in the integration.
  • Providing partner feedback to product and engineering teams to shape future products.
  • Establishing regular check-ins with key affiliate networks to discuss integration development and new features that can be utilized to better our offerings to partners and members.
  • Supporting internal teams to increase their own knowledge of how affiliate tracking works more widely across the business.

Qualifications:

  • Significant experience in working directly with affiliate network technology from a technical and operation perspective. Ideally youve worked within a major affiliate network, although we would also consider relevant experience from an advertiser, publisher or agency side.
  • Understand the different approaches partners / networks take to tracking and attribution (including App specific considerations). As well as understand what motivates brands to take each approach.
  • Youll have partner facing experience and be able to demonstrate a consultative approach to identify issues and opportunities. Working collaboratively to find win/win solutions.
  • Youll be able to demonstrate an analytics mindset, with experience of looking at complex data and being able to identify trends or abnormalities to inform your approach.
  • Working knowledge of HTML, CSS. You have experience supporting partners with how to integrate and leverage APIs.
  • Proven experience in handling multiple projects simultaneously and prioritizing based on business and partner demand.

Candidates with the relevant experience or job titles of: Network Operations Executive, Network Operations, Affiliate Network Operations Exec, may also be considered for this role.

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