Teamlead Data Management

1 week ago

United Kingdom Metro Bank Plc Full time

At Metro Bank, people come first – is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. Collaborate with stakeholders to define key performance indicators (KPIs) and metrics, establishing benchmarks to measure the success of operational excellence initiatives and overall transformational efforts
• Facilitate operational excellence specific change management activities, including communication plans, training sessions, and stakeholder engagement strategies, to ensure smooth transitions and adoption of new processes and technologies
• Implement robust governance frameworks and controls to ensure compliance with regulatory requirements and industry standards, mitigating operational risks and promoting a culture of accountability and transparency
• Provide guidance and support to senior leadership on business process reengineering initiatives, leveraging data-driven insights and industry trends to drive informed decision-making.
• Foster collaboration and alignment between business units, IT departments, and other functional areas to drive a holistic approach to process improvement and business transformation within the Bank
• Serve as a trusted advisor and subject matter expert on operational excellence, business process management, and change management principles guiding Metro Bank towards sustainable growth and competitive advantage

 
And... we are a bank so risk is a part of everything we do. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Proven experience in embedding and maintaining process management frameworks that include process documentation, process mapping, and process performance measurement
• History of leading business and process transformation and improvement interventions, collaborating with cross functional teams whilst doing so
• Ability to analyse data, identify trends, root causes, and opportunities for improvement
Understanding of change management principles and practices
• Ability to identify problems, generate creative solutions, and implement practical and sustainable improvements
• We are standing up this capability organisationally, you will therefore also partner with external subject matter experts from a methodology perspective, who will work alongside you and provide technical training whilst doing so
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts 
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions). 
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. LI-Loveyourjobatlast #LI-Hybrid
#LI-REMOTE
#

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