Policy Wording

1 month ago

United Kingdom Munich Re Full time
Policy Wording & Technical Support Specialist

MRSG is part of the Munich RE group. We are known for our dedication to excellence and quality of service provision across both primary and reinsurance.

As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Singapore, Labuan and Dubai.

Our group of companies provide solutions covering Casualty, Marine & Cargo, Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht. Our purpose is to inspire our clients and people with the confidence and freedom to explore, create and build – to enable people and businesses to thrive.

Insurance Policy Wordings & Technical Support Specialist

This is an opportunity that is location agnostic to any of our NMU offices, whether it be Manchester, Liverpool, Birmingham, Leeds, or Kingshill in Kent. We would welcome applications of all experience levels and backgrounds, with the view that we’d be able to discuss this opportunity in greater detail once your interest has been received, for us to understand how this could align with the future of our team.

The successful individual will support the business in meeting strategic priorities by:

  • Managing the delivery of policy wordings and supporting documentation for new product lines and revisions to existing products; and
  • Delivering front-line support to Underwriters on technical issues

To similarly support the business in the alignment of all lines of business in relation to consistency of processes and documentation.

The Role

  • Contribute to the development of new policy wordings, IPIDs, clause libraries, schedule templates (manual and electronic), plus any other documentation or forms for existing classes or for new lines of business, including proof reading and critical review.
  • Manage the review, improvement, updating and maintenance annually (or as required, if sooner) of all versions and variations of all policy wordings for all classes, and associated IPIDs, clause libraries, schedule templates (manual and electronic) plus any other documentation or forms, including in response to legal or regulatory changes.
  • Maintain and act upon a record of all changes identified between each review, and record the rationale for those changes, including making suggestions for such changes where appropriate.
  • Maintain (or manage the maintenance of) a record of all such versions and variations, including start and end dates for their validity, liaising with internal and external IT colleagues in this regard.
  • Assist with the specification of question sets.
  • Support the lines of business in benchmarking wordings and best practice.
  • Act as a first point of contact for enquiries from underwriters, providing or seeking a response, as appropriate.
  • Support the Lines of Business, Marketing and Distribution in drafting or proof-reading marketing and training collateral.
  • Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
  • Define, populate and maintain (or manage the population and maintenance of) certain document repositories.
  • Perform (or manage the performance of) periodic and ad hoc accuracy checking, such as overseas taxes.
  • Perform (or manage the performance of) periodic and ad hoc reporting such as ATIA, Gareat and TRIA.
  • Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.

What we are looking for

  • A thorough technical understanding of at least one of the classes written by NMU, or property and casualty business, and an appreciation of all those classes and the differences between them
  • A detailed understanding of policy wording construction
  • A good understanding of relevant insurance law
  • A good understanding of how delegated authorities operate
  • An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd’s market and Lloyd’s Europe
  • The ability to work independently (or with minimal supervision, where appropriate)
  • Excellent communication skills, particularly written English
  • Policy document drafting, particularly the avoidance of ambiguity, including the necessary MS Word skills to support document creation, making use of styles, tables, etc
  • Policy document critical review, with a keen eye for detail
  • Organisation, including time and resource management
  • Problem solving
  • Relationship building

Key Skills & Experience

  • Cert CII required / Dip CII and/or progress towards ACII preferred.

Your career with us

At MRSG, you’ll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more

Diversity & Inclusion

Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.

Working together, we are an employer of choice by building the workforce for today and the future. We make it happen. Together.

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