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Import Operations Coordinator

2 months ago

Basildon Essex, United Kingdom Alchemy Global Talent Solutions Full time

We are partnering with a Freight Forwarding organization in search of an experienced Import LCL Clerk to join their team based in Essex.

This role is essential for managing Less-than-Container Load (LCL) import shipments for both airfreight and seafreight, ensuring smooth operations and high customer satisfaction.

Key Responsibilities:

  • Handle all aspects of LCL Import shipments, including both airfreight and seafreight operations, ensuring accurate and timely processing.
  • Communicate effectively with customers and suppliers to coordinate shipment details, resolve any issues, and ensure a seamless process.
  • Raise invoices and internal files, process supplier invoices, and maintain accurate financial records for each shipment.
  • Work with shipping lines, hauliers, and depots to arrange collections and deliveries, ensuring smooth logistical execution.
  • Ensure all customer deadlines are met and follow up after deliveries to confirm customer satisfaction.
  • Maintain organized documentation and ensure that all shipments are processed in line with company and customer requirements.

Required Skills & Experience:

  • 2-3 years of experience working for a freight forwarder, with a focus on LCL import shipments.
  • Experience using CNS, Destin8, or Multi-freight systems.
  • A strong eye for detail to manage shipments and documentation accurately.
  • Airfreight & Seafreight Expertise: Solid experience handling both airfreight and seafreight operations.
  • Excellent verbal and written communication skills to manage interactions with customers, suppliers, and internal teams.
  • Competency in Microsoft Word, Outlook, and Excel for effective data management and communication.

This position offers the opportunity to work in a dynamic and fast-paced logistics environment, contributing to the growth and efficiency of the company’s import operations.