Weekend Scheduler
3 weeks ago
Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time.
Right at Home, Sydney Ryde Region are seeking qualified, reliable and passionate Care Coordinator. You’ll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.
The Ideal Candidate: The ideal candidate for our team will have at least 1 year experience with managing client enquiries, client consultations, client onboarding, and a client case load for Home Care Package, NDIS, and private pay clients. The care coordinator will have experience managing the complex scheduling requirements for community care workers.
This position is responsible for recruiting, training, and managing the performance of our carers and nurses.
Assisting with handling high volume of incoming telephone and internet enquiries.
This role will handle anything from information requests, feedback, general enquiries to complaints.
Recruiting, training, and managing the performance of the care team.
Ensure all documentation is accurately and comprehensively completed in Right at Home databases and software programs in accordance with organisation policies and procedures and legislative frameworks.
Providing “on-call” services on rotation after hours, on the weekends, and on public holidays.
Certificate III in Individual Support (Ageing, Disability) or equivalent
Current Australian National Police check, Working with Children Check, and Current First Aid & CPR certificate
Driver's license and your own reliable registered vehicle
Solid knowledge in the Disability and/or Aged Care sector(s)
Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS)
Job Type: Full-time
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