Specialist Support Officer
2 weeks ago
Job Description Are you a skilled IT Technical Support Specialist looking for your next challenge? Career Progression
This role would require traveling to various sites around Ayrshire. This role is an on call rota which currently sits at 1 in 5 weekends.
First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system.
Use MDM and asset management software to catalogue company devices
Support 100+ Windows and 8+ Apple computers across eight sites providing both hardware and software support.
Perform account management for various business services.
Administrate Windows Servers for each site.
Participate in the out-of-hours on-call support rota.
Travel to sites in the event a problem cannot be resolved remotely.
Assist with the installation of new networks (termination and cable draws).
Configuration of network devices (pfSense, Unifi, TP-Link).
A passion or general interest in IT and computers is essential.
A full UK Driving License.
The opportunity to forge a career within a fantastic organisation. The skills and knowledge to develop you as an IT professional.
Staff discounts
Length of Service Incentive
Career Progression
Training and development
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