Sales Associate, Old Bond Street

4 weeks ago


London, United Kingdom JAEGER Full time

Sales Associate, Old Bond Street

(6 month FTC, Full-Time)

HOW WILL YOU MAKE AN IMPACT?

As Jaeger-LeCoultre Sales Associate, you will play a key role representing the Maison, building trustful relationships with clients, and achieving Sales Targets. Main focus will be on providing best possible Clienteling experience, generating sales and client satisfaction, while maintaining proper boutique operations as per company standards (merchandising, stock take, stock transfers...).

Key responsibilities:

  • Achieve and exceed personal targets (quantitative and qualitative)
  • Support Boutique team to achieve and exceed sales objectives (leveraging all New Retail given tools - Omnichannel, The View, Part-Exchange, Financing...)
  • Ensure high levels of client satisfaction through excellent sales and after sales service skills (Sales Ceremonial)
  • Act as a role model, constantly nurture relationships with clients to generate sales leads while building sincere and durable relationships
  • Build Client strategy per client typology
  • To ensure client data integrity, privacy and quality are kept at all times (GDPR and Richemont rules must be applied at all time)
Operations

  • Carry out administrative tasks such as: clients' follow up (sales, afters sales service), general inquiries, handle clients complaints and concerns, answer to the telephone etc.
  • Follow internal procedures and corporate guidelines related to daily operations (sales, payments methods, deposit, after sales service, Boutique till system, reporting, opening/closing etc.)
  • Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions.
Retail and Service Excellence

  • Anticipate clients' specific needs
  • Represents the Brand inside and outside the Boutique
  • Strive to achieve 100% in Mystery shopping result for the Boutique team
CS / Aftersales

  • Manage complaints and proactively follow up on the repair process from registration to collection
  • Ensures the timeliness of repairs taken in by the store
  • Strive to achieve conversion in CS to sales
Outreach

  • Acting as an Ambassador for the Brand, ensuring the integrity of its image with clients and within the local retail community (Mayfair)
  • Develop relationships within Mayfair ecosystem and build a network of key contacts to benefit from internal synergies, build brand awareness and recruit new clients
  • Participate to off-site events and clienteling activities organised by Marketing and event team
HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Fluency in Chinese would be a plus
  • Effective interpersonal and communication skills
  • Competence in MS Office package (especially Excel) - Knowledge of SAP would be a plus
  • Passionate, pro-active, enthusiastic, agile learner
  • Ability to multitask and understanding of priorities
  • Excellent organisational skills
  • Detail-oriented focus in your approach to work
HOW DO WE KEEP YOU SMILING?

As a significant member of the Jaeger-LeCoultre community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage - Interview with the Boutique Director

3rd Stage - Interview with the UK Brand Director

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

Jaeger-LeCoultre - YouTube #J-18808-Ljbffr

  • London, Greater London, United Kingdom Richemont Full time

    Sales Associate, Old Bond Street(6 month FTC, Full-Time) HOW WILL YOU MAKE AN IMPACT?As Jaeger-LeCoultre Sales Associate, you will play a key role representing the Maison, building trustful relationships with clients, and achieving Sales Targets. Main focus will be on providing best possible Clienteling experience, generating sales and client satisfaction,...


  • London, United Kingdom Van Cleef & Arpels Full time

    Code de référence: 93463**Sales Associate, Bond Street**: - London, LND, GB- Fixed Term**QUI SOMMES-NOUS?** Une Maison de Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie ! Notre Maison recherche des hommes et des femmes aux multiples talents qui contribuent à...


  • London, United Kingdom Cartier Full time

    Reference Code: 100648**Sales Associate, New Bond Street**: - London, LND, GB- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...


  • London, United Kingdom Montblanc North America Full time

    London, LND, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is...


  • London, United Kingdom Kering Full time

    POMELLATO - Senior Sales Associate (Bond Street) POMELLATO - Senior Sales Associate (Bond Street) About usPomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit....


  • London, United Kingdom Van Cleef & Arpels Full time

    Reference Code: 93463**Sales Associate Bond Street (w/m))**: - London, LND, GB- Fixed Term**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no...

  • Cashier m/f

    3 weeks ago


    London, United Kingdom MONCLER Full time

    The Moncler Old Bond Street flagship store is looking for a Cashier/administrator to join their team. This role is pivotal for the performance of the store. You will ensure our clients have a great lasting impression by providing exceptional service at the till point and add value to their experience. As a critical member of the team, in addition to...


  • London, United Kingdom MONCLER Full time

    MONCLER is currently looking for a Client Advisor Manager to join our team at Old Bond Street . Our Client Advisor Managers take on the role of Brand Ambassador. They are responsible for growing their store’s sales by providing an exceptional level of service to their clients and managing the operations of their stores efficiently. They recruit,...


  • London, United Kingdom Montblanc Full time

    Reference Code: 90602**Sales Associate, Bond Street (9 month FTC end of Nov 2023)**: - London, LND, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design,...


  • London, United Kingdom Groupe Kering Full time

    Summary Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen...


  • London, United Kingdom Pomellato (UK) Ltd. Full time

    Description Your opportunity We are currently looking for a Senior Sales Associate to join our Pomellato dynamic team based in London Bond Street. How you will contribute The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout....


  • London, United Kingdom Montblanc North America Full time

    London, LND, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is...

  • Client Advisor

    7 days ago


    London, United Kingdom Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • BOTTEGA VENETA

    2 weeks ago


    London, United Kingdom Kering Full time

    BOTTEGA VENETA - Client Advisor (Bond Street) BOTTEGA VENETA - Client Advisor (Bond Street) Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966.Born in Vicenza the House is rooted in Italian culture yet maintains a truly global outlook.An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is...

  • Sales Associate

    4 weeks ago


    London, United Kingdom Giorgio Armani Full time

    Our Emporio Armani flagship store on New Bond Street, has a fantastic opportunity for an enthusiastic Sales Associate to join their dynamic team. This permanent position is well suited to an individual looking to advance their career in retail and gain hands-on experience in a thriving and supportive workplace. The Sales Associate Role: - To be aware of...


  • London, Greater London, United Kingdom Richemont Full time

    Supervisor, New Bond Street(Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT?As a flagship supervisor for Montblanc, you are responsible for delivering and maximising the performance of the boutique, through achievement of sales, profitability, and client satisfaction. Key responsibilities:Boutique PerformanceAchievement of sales, profit and strategic...


  • London, United Kingdom Groupe Kering Full time

    Summary Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen...


  • London, United Kingdom JBC Full time

    Established in 1887 on London’s New Bond Street, Smythson has since become synonymous with beautiful, functional and timeless pieces. From bags and accessories to leather-bound notebooks, diaries, stationery and home accessories; every Smythson piece embodiesmeticulous craft and an unmistakable sense of British sophistication.? ? The proud holder of two...


  • London, United Kingdom Commonwealth Bank Full time

    **Associate, Syndicate, Global Markets **:**About us**: **Institutional Banking and Markets **(IB&M) is responsible for managing the Group’s relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and services. The division also performs...


  • London, United Kingdom Dragons of Walton Street Ltd Full time

    **Dragons of Walton Street** Dragons is a 40 year old luxury children's furniture retailer with a growing interior design department. With a celebrity client list, customers in over 70 countries and international showrooms in Abu Dhabi, Doha and Moscow, our mission is to originate _innovative children’s interiors, furniture and artwork_ that delight and...