Shift Manager

4 weeks ago


London, United Kingdom Amazon Full time

The Amazon Logistics (AMZL) team help us to consistently deliver for our customers by achieving maximum efficiency from our operational sites. As a Shift Manager in Delivery Operations (SMDO), you’ll oversee our outbound parcel-delivery operations. You'll be part of the last – and most crucial – step in a package’s journey through the Amazon logistics chain. Your work in guiding, coordinating and holding your team accountable will help them succeed and uphold the standards customers expect from us.
Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels
- Ensure there is on-the-road capacity for deliveries including during peak business times
- Help to pilot new service types on-site, such as electric vehicles and cargo bikes
- Carry out performance reviews with Delivery Service Partners
On a daily basis, you’ll manage a specific sortation area that handles parcels or parcel delivery. You'll be based at one of our operational sites and work on a variety of shifts. You’ll help your team stay safe and meet their productivity goals by promoting a culture of best practice and making sure it’s upheld by everyone. You’ll also work with a variety of delivery service partners to get packages out to customers.
When you’re not completing on-the-ground tasks, you’ll work on implementing the operational plan for your department and assist with multiple continuous improvement projects throughout the year. Your tasks will include managing your area with the help of daily indicators and identify opportunities to improve standards and performance.
If you’re looking to develop your career, you’ll be able to access development and mentorship opportunities to help you progress at Amazon.
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Advanced proficiency in written and spoken English
- Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.


  • Management Consultant

    1 month ago


    London, United Kingdom Shift F5 Full time

    Management Consultant - Board ReviewsBeing an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies' Boards of Directors.You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client projects,...

  • Deputy Team Leader

    2 hours ago


    London, United Kingdom Deputy Team Leader (Night Shift) Full time

    allplants makes delicious, healthy plant-based meals and delivers them to busy homes across the UK. We hand-cook every single one of our meals at our Production kitchen (The Greenhouse) in Blackhorse Road, London . Our Production team is at the heart of delivering an unforgettable experience for our customers and to inspire the planet to eat more plants...

  • Deputy Team Leader

    5 hours ago


    London, United Kingdom Deputy Team Leader (Night Shift) Full time

    allplants makes delicious, healthy plant-based meals and delivers them to busy homes across the UK. We hand-cook every single one of our meals at our Production kitchen (The Greenhouse) in Blackhorse Road, London . Our Production team is at the heart of delivering an unforgettable experience for our customers and to inspire the planet to eat more plants...

  • Marketing Manager

    3 days ago


    London, United Kingdom Shift F5 Limited Full time

    **Marketing Manager - SEO / Campaigns / Strategy / Automation / Social Media / Lead Generation** **London Area** This exciting new opportunity as Marketing Manager is with a well-established company in the finance space. As part of their marketing team, you'll be working towards the creation and implementation of their marketing strategies, across the...

  • Management Consultant

    1 month ago


    London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...

  • Management Consultant

    4 weeks ago


    London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...


  • London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...

  • Management Consultant

    1 month ago


    London, United Kingdom Shift F5 Limited Full time

    Management Consultant - Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies' Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...

  • Management Consultant

    3 weeks ago


    London, United Kingdom Shift F5 Limited Full time

    Management Consultant - Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies' Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...


  • London, United Kingdom Shift F5 Limited Full time

    Job Description - M&E Project Manager - Cleantech, Aerospace, Mechanical Engineering, Low Emissions Industry **Responsibilities**: - Design, plan and oversee all aspects of M&E projects - Monitor project progress and ensure that deadlines are met - Ensure that all relevant stakeholders are kept informed of project progress - Identify and manage project...

  • Management Consultant

    2 months ago


    London, United Kingdom Shift F5 Limited Full time

    Management Consultant - Board ReviewsBeing an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies' Boards of Directors.You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client projects,...


  • London, United Kingdom Shift F5 Limited Full time

    **Digital Marketing Manager - Content Creation / social media / PPC / WordPress / MailChimp** **Location: Remote** This global SaaS company are looking to hire a Digital Marketing Manager to work alongside their sales and design teams to collaborate on their marketing efforts. In this role, you will have a particular focus on content creation and social...


  • London, United Kingdom Shift F5 Limited Full time

    **Senior Business Development Manager - London - HealthTech** We've partnered with a fast-growing HealthTech company in London who are excited to be seeking a high-energy, and results-driven Senior Business Development Manager. If you are a commercially focused, strong leader looking to join a business with a bright _joie de vivre - _this could be the one...

  • Management Consultant

    3 weeks ago


    London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range...

  • Management Consultant

    1 month ago


    London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...


  • London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range...

  • Management Consultant

    4 weeks ago


    London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...

  • Management Consultant

    2 weeks ago


    London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...

  • Management Consultant

    2 weeks ago


    London, United Kingdom Shift F5 Ltd. Full time

    Management Consultant – Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies’ Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...

  • Management Consultant

    1 month ago


    London, United Kingdom Shift F5 Limited Full time

    Management Consultant - Board Reviews Being an Management Consultant involves working as a part of a growing Board Review practice, which designs and executes performance evaluations for leading European companies' Boards of Directors. You will work closely with our experienced team of Partners and Associates, gaining broad exposure to a range client...