Children & Young People Business Support Assistant

3 weeks ago


Stafford Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full time

Our Family Hubs are a local support centre for families with children and young people aged 0-19 years, (aged 25 with Special Educational Needs & Disabilities (SEND)needs).
to get help, information, advice, guidance and support to overcome difficulties and build stronger relationships.
You will provide excellent customer care and a professional reception service meeting and welcoming families, children and young people ( 0-19 years) into our Family Hubs.
manage incoming telephone calls, emails and enquiries about services
registernew service users and signposting to relevant activities and provision within the district.
You'll have good organisational skills and experience ofusing a wide range of IT systems including MS Office.
a flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly
a passion to always give the best service
You'll be based in the Staffordshire FamilyHubs in the South of the county, however you will be required to cover any of the other sites in Staffordshire in the event of holidays or sickness so you will need to be able to travel throughout the county when needed.
For further information please contact Kate Tomson-Rayner,Family Hub Manager - Stafford District at kate.We have a real sense of community spirit that brings our people together. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a GoldAward Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as yourapplication meets the minimum criteria for the post.
As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service.



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