Assistant/Trainee Service Manager

3 weeks ago

London, United Kingdom King's College Hospital NHS Foundation Trust Full time €49,178 - €55,492

Employer King's College Hospital NHS Foundation Trust Location Orpington Salary £49,178 to £55,492 per annum, including high cost area Closing date 27 May 2024
King's College Hospital are looking for a replacement Assistant Services Manager for the Mortuary and Bereavement Department at the Princess Royal University Hospital site. The mortuary look after all hospital deaths with Princess Royal and Orpington hospital as well as community deaths on behalf of Coroner for Bromley and Bexley.
The post holder will oversee and undertake a broad range of routine and specialist activities, ensuring the provision of a high quality and responsive service, meeting both regulatory and accreditation requirements specifically HTA.
The post holder will participate in all aspects of the department including bereavement services, on call, audits, quality management, SOP's, training, appraisals, and health and safety.
The post holder will assist the mortuary and bereavement services manager in the continuous improvement of service delivery and quality within all areas of mortuary and bereavement services at Denmark Hill.
To deputise for the mortuary and bereavement services manager in the day to day running of Kings NHS Foundation Trust mortuary and bereavement services.
The post holder will oversee and undertake a broad range of routine and specialist activities, ensuring the provision of a high quality and responsive service, meeting both regulatory and accreditation requirements specifically HTA and UKAS.
The post holder will participate in all aspects of the department including post mortem provision, on call, audits, quality management, SOP's, training, appraisals, health and safety and bereavement services.
The post holder will assist the mortuary and bereavement services manager in the continuous improvement of service delivery and quality within all areas of mortuary and bereavement services
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of 1 billion, 1.The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
To deputise for the Mortuary and Bereavement Service Manager
Organisation and participation in all other aspects of mortuary and bereavement services ensuring the effective, professional, cost effective service.
Overseeing the day to day running of the mortuary and bereavement office.
To manage the bereavement supervisor and ensure the smooth running of the service in accordance with KCH guidelines and recommendations.
Liaison with external agencies including the Coroners office, Police, GPs, Treasury Solicitors, councils and financial institutions.
Ensure efficient and professional liaison with clinical, nursing and clerical staff and all other Trust staff
To work with the Service Manager in ensuring that all SOPs, risk assessments and audits are undertaken and updated as in line with departmental, Trust and HTA policies.
Management and Leadership
~ The post holder will support the service manager in ensuring that the mortuary and bereavement service delivers a quality and responsive service to Kings NHS Foundation Trust and associated stakeholders and partners.

Staff Management
Responsible in conjunction with the service manager for senior APTs, APT, trainees and bereavement staff within the mortuary and bereavement services.
Set objectives and review performance of staff, identifying individual training and development needs and promote continued personal and professional development.
Assist the service manager to manage sickness, disciplinary and performance issues in line with Trust policies.
Ensure compliance with all relevant Trust policies and standing financial instructions.
Ensure effective workplace planning, anticipate staff shortages and take action to minimise the impact of these on service delivery.
Educated to degree level in a relevant scientific subject or extensive experience in working in a mortuary setting
Evidence of Continual Professional Development
Management qualification
Management experience

Knowledge of Bereavement services
Extensive experience of working a busy mortuary
Experience of working with bereavement services
Training and teaching skills


Full participation in the mortuary on call rota
Be able to deal with the physical and emotional aspect of work in mortuary and bereavement services
Involvement in change management to develop more innovative ways of working to improve service delivery

Full driving licence and use of a car


King's College Hospital NHS Foundation Trust
Princess Royal University Hospital

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