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Retail Shops Manager
2 months ago
Our Mission: to make our customers feel confident and sexy in their own skin, by delivering a wardrobe full of fun, fizz and feel-good vibes. With an uplifting personality weaved into every garment, we’ll take care of the fashion, you just feel your fabulous
The Store Manager will be responsible for leading a team of sales consultants, ensuring that customer expectations are met with the highest level of customer care. The Store Manager will also plan sales strategies to maximise store profits, demonstrating a strong business acumen.
Leading the team in delivering great customer service and achieving sales targets.
Responsible for all aspects of store operation, ensuring policies and procedures are understood and implemented by all the team.
Motivate and develop the team to improve performance.
Responsible for stock management and visual merchandising, together with head office.
Be expert product and fit advisor, training team and providing customer advice.
Ensure that the brand ethos is understood and shared by all the team.
Representing the company within the local retail community
Previous retail management experience is essential, ideally within the lingerie business, but will consider other backgrounds.
Passionate about customer service and about helping the customer feel comfortable in the bra fitting experience.
Budget management experience, including payroll
Leadership and training skills
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. 30 days holiday (including bank holidays) increasing to 33 days with length of service.
~ Participation in a discretionary company bonus scheme of up to 20% of salary.
~ Free access to our Bupa Employee Assistance Program (EAP) offering expert financial, emotional and vocational support for both employee and their family.
~ Bike to work scheme.
~50% staff discount on all items (including sale) and Friends and Family discount
~ Staff clothing allowance.
~ Auto enrolment into our company pension scheme.
~ Mental Health First Aider support.
store@pourmoi.