Retail Operations Manager

7 days ago


Kingston upon Thames, Greater London, United Kingdom Princess Alice Hospice Full time

About the Role:

We are seeking an experienced Retail Manager to coordinate the retail activity of two of our shops in Kingston upon Thames. As a Dual Site Manager, you will lead the teams of Sales Assistants and Volunteers at both stores, located at the popular Old London Road in Kingston, to ensure targets are met and excellent customer service is delivered to our supporters.

About You:

You will have developed management and leadership retail skills to run the shop and motivate and inspire the team. Your goal will be to create a positive and engaging environment for both customers and staff, ensuring the store achieves its sales targets and delivers a superior shopping experience.

What We Offer:

As well as the opportunity to make a difference to our patients and their families, we offer fantastic benefits, including:

  • 27 days' annual leave, plus recognised public holidays – rising to 29 days after 5 years' service and 33 days after 10 years' service
  • Training support and development opportunities
  • Employee Assistance Programme – promoting staff wellbeing
  • Access to blue light card discount
  • Access to Pension Scheme
  • 25% discount in our shops

About Us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, Southwest London and Middlesex.



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