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Data Services Officer

2 months ago

Uxbridge Greater London, United Kingdom Brunel University London Full time €50,859

Hours: Full-time (Hybrid)
Contract Type: Permanent
The Directorate of Information Services are looking for an ESM Officer to join the Enterprise Resource Planning (ERP) Team. Working as part of a product team to deliver large scale projects that will substantially benefit the University and ensure the delivery of a robust, efficient and user-friendly service to our departments across the University. Contribute to the product roadmap and backlog, delivering high quality, documented requirements to ensure timely delivery of agreed workloads through well planned sprints. Daily BAU support and ticket resolution
Delivery of configuration changes to support the ongoing system enhancements
Contribute to the development of policies and user guides and assist in the delivery of training for new users.
Work with team members under the direction of the Product Owner and/or ESM Analyst to help deliver against a defined strategy and future plans for the product line.
Ensure that insight and data is used to shape and optimise all future ESM developments.
Ability to plan and organise their own work, negotiate and influence and be a subject matter expert in providing the support and understanding in the resolution of complex Infrastructure issues.
Ability to analyse and prioritise conflicting demands and provide a collaborative approach to design and service delivery.
Working demonstrable knowledge of master data management and modern integration processes
Fresh Works / Fresh Service

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The University is committed to a hybrid working approach.
Sunday 18 August 2024
Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community.
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