M365 Specialist

2 weeks ago

Newcastle upon Tyne, United Kingdom Nigel Wright Recruitment Full time
Job Description

About the business

Nigel Wright are handling an exciting opportunity for a M365 and Azure specialist to join a leading financial services organisation in the North East. Remote working is available with ad-hoc travel requirements as and when to multiple sites across the UK.

This person will be the M365 SME for the business, driving what is possible with M365 across a large organisation whilst also being actively involved in Azure server administration.

This role will support the Service Operations Manager and Infrastructure Team Leader in managing and sustaining my clients IT infrastructure. This involves facilitating the smooth operation of business functions to safeguard the future of their members through secure services.

Responsibilities

  • Being the SME for M365 in the business
  • Managing IT infrastructure across VMware and Azure Cloud environments to fulfill the clients needs.
  • Addressing incidents within the clients IT infrastructure across physical office sites and cloud platforms.
  • Managing both Active Directory and Azure Active Directory.
  • Engaging in technical discussions and project delivery activities.
  • Implementing and managing Group Policies.
  • Participating in the on-call rotation schedule of the IT infrastructure team.
  • Conducting routine maintenance to uphold the security and support of the IT infrastructure.
  • Keeping abreast of emerging technologies and contributing to innovative solutions within the IT infrastructure team.

Skills

  • Excellent written and verbal communication skills, capable of articulating issues and solutions effectively to both technical and non-technical audiences.
  • Experience in supporting teams utilizing agile methodologies.
  • Strong planning and organizational abilities.
  • Proficient in Microsoft Server and Azure cloud solutions, with a diverse background in various technologies and infrastructure.
  • Extensive expertise in Active Directory and VMware administration.
  • Dedicated to ongoing learning and remaining current with the latest advancements in Microsoft technologies. Demonstrated proficiency in M365 administration, encompassing Groups, Teams, Resources, Exchange, Org settings, and application integration.

Behavioural Skills

  • Takes proactive initiative and demonstrates anticipation of needs.
  • Adapts readily to changes within the business environment.
  • Possesses strong problem-solving skills, quickly identifying and implementing effective solutions.
  • Proficient troubleshooter, employing a logical and methodical approach to understand, replicate, and resolve issues.
  • Places a high priority on customer needs, ensuring alignment with business objectives and stakeholder requirements.
  • Upholds ethical principles, maintaining integrity and exhibiting exemplary personal conduct.
  • Collaborates effectively, with excellent communication abilities to convey ideas confidently to both technical and non-technical audiences.
  • Committed to continuous learning, staying updated on technology trends, and enhancing knowledge and skills.

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