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2 weeks ago
Foodbank Advisor
37 Hours per week Monday to Friday
Norwich Foodbanks Office-based
Full-time (37 hours)
Annual Leave:
20 days plus bank holidays and 5 office closure days (3 at Christmas and 2 in Summer)
The Food Bank Advisor will also train and support volunteers.
Ensure all advice complies with the organisation’s Quality Standards, policies and procedures, including, but not limited to, confidentiality and GDPR
Maintain records on Casebook (our case recording and customer relationship management system) to ensure consistency, continuity and statistical monitoring.
Excellent IT and telephone skills
Drivers Licence and car is essential
We are a strong supporter of equality, diversity and inclusive practices.
20 days plus bank holidays and 5 office closure days (3 at Christmas and 2 in Summer)
5% employer pension contribution
Employee Assistance Programme including retail discounts, and access to special offers
Comprehensive induction and training to become an accredited Adviser
Ongoing support and professional development
Opportunity for flexible working
Full training will be given
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