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Project Manager

2 months ago


London, United Kingdom QBE Insurance Full time

The Role - **Must have insurance experience**

The Project Manager is a member of a team that is responsible for supporting their Operating entity in ensuring that systems and processes meet company objectives, achieve business targets, and reflect best practice.

As a Project Manager, you will be responsible for the planning, control and successful delivery of nominated operational projects, by managing and leading dedicated projects, ensuring that the objective of each project is realised within the timescales agreed and on budget. This may involve the management of others either on a temporary or permanent basis, as dictated by the requirements of each project.

The Project Manager will act as the interface between the Operating Entity and the business units with the Operating Entity, ensuring that appropriate expertise is allocated to projects and issues are raised and progressed with the appropriate stakeholder.

They will ensure that all solutions are delivered in accordance with Company/Group policies, to achieve targets, develop the business and deliver an excellent and comprehensive service.

Key Responsibilities

  • Manages assigned projects and contributes to other project as required
  • Ensures appropriate MI is made available to management teams within the Operating Entity so that progress against key performance indicators can be measured (e.g. Operations Dashboard)
  • Provides requests for ad hoc relevant management information, as required
  • Supports the delivery of the annual Operations plan, as required
  • Analysis, specification and documentation of business user requirements and translation of these into specifications (e.g. Operating Procedure Manuals, Policies, Process Flow Charts etc)
  • Planning and control of projects adopting standard project management practices and utilising appropriate recording systems (e.g. Teamwork)
  • Key Stakeholder management
  • Post implementation review of the operational impact of the changes
  • Own and be responsible for the day-to-day management of all stages of allocated projects, including appropriate reporting, updates to senior management and escalation/mitigation of risks
  • Acts as a focal point for future development of business efficiency related initiatives
  • Leads ad hoc reviews/internally based project work
  • Ensures up to date records are kept on computer systems

Skills and Attributes

  • Previous experience of working as a Project Manager
  • Preference will be given to applicants who have worked in an insurance environment
  • Previous experience of project management methodologies
  • Reasonable awareness of the regulatory environment and requirements along with how these impact on Operating Entity’s activities
  • Strong IT skills – able to utilise Excel, Word and may have previous experience of other project management software systems e.g. Team work
  • Strong organisational skills – task focussed and able to deliver projects to the agreed deadlines
  • Strong project management skills
  • Ability to diagnose problems quickly and have foresight into potential issues
  • Excellent decision-making and problem solving skills
  • Strong communication skills – must be able to convey ideas/concepts both in a written and oral format
  • Able to build effective relationships with key stakeholders/senior managers and is able to internally network to resolve issues and find solutions
  • Strong IT skills
  • A team player, able to contribute significantly at senior level
  • High degree of resilience and tenacity
  • Strong attention to detail
  • Degree in commerce/ business or related discipline desirable
  • Insurance related qualifications would be desirable