Assistant Employment Advisor

2 weeks ago


Middlesbrough, United Kingdom Northoftyne CA Full time

Finance / Benefits / Revenues / Procurement
As a Revenues and Benefits Assistant, full training will be provided to progress into the role of a Revenues and Benefits Officer however for this role we are looking for individuals with a strong customer service background, excellent negotiation skills in particular maximising cash collection in a difficult economic environment, are confident in communicating with people and want to make a difference to residents, this may be the opportunity you are looking for
You will have a responsibility for a caseload which will include customer contact through multiple channels including both in and outbound customer calling and in-person in our Contact Centre, personally ensuring all cases are dealt with to conclusion in accordance with all relevant statutory regulations, policies and procedures and maximising cash collection.
The opportunity for blended working between home and our fantastic new flagship council offices.
Ongoing training and development.
Fantastic career progression opportunities.



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