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Group Travel Consultant
3 months ago
Now boarding: Your career in travel is ready for take-off.
At CTM Meetings & Events , our people are at the heart of everything we do. We know that our diverse team is the reason CTM M&E is the award-winning corporate event agency we are today, which is why recruiting like-minded event and group travel enthusiasts is an important part of our business’ success and growth.
About CTM M&E
CTM M&E is an award-winning provider of event and group travel service solutions for the corporate markets. Headquartered and founded in Australia, CTM M&E has offices all around the world, including Europe, Australia, Asia, North America and New Zealand.
About the Role
Our Event Travel Managers work closely with their colleagues, Operations Director and the wider ETM team to ensure the highest level of service for ETM customers. The focus of the role is to provide efficient and professional group travel coordination and project management services, supported by our technology, to maximize value and ROI for our customers.
This is a fantastic opportunity for someone working in a similar role within an agency or TMC, or with solid experience in groups on the airline side and with the drive to take on a new challenge.
Key Responsibilities
- Overall full project management and coordination of group travel arrangements for up to 1000 passengers
- Arranging group travel and logistics for air and rail travel
- Client & delegate liaison, as well as coordination with global CTM M&E teams
- Negotiating with suppliers to ensure the most cost-effective fares for the client while maximizing revenue for CTM M&E
- Occasional travel and on-site management when required
- Preparation of proposals, quotations destination feasibility studies and occasional pitching to clients
- Budgeting and project financial management
- Full account reconciliation of projects
Skills & Experience
- Excellent organisational skills
- GDS competent (preferably Sabre), ideally educated to BA/VA 1 and 2 standards.
- Experienced in handling complex travel programmes
- A good team player but also able to work autonomously and take ownership and responsibility for own projects
- Adept at using Microsoft Office (Word, Excel and PowerPoint)
- Very good verbal and written communication skills
- Some event registration software experience preferred but not essential (preferably EventsAir)
- Flexible, prepared to work occasional unsociable hours during events, including weekends,
- Positive, can-do attitude,
- Ability to problem solve and prepared to make decisions when necessary,
- Additional languages are not required but would be highly beneficial,
- Ability to self-manage and prioritise deadlines,
Why CTM M&E?
Reward & Recognition
CTM M&E annual reward and recognition programme, CTM M&E All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. Previous trips have included: Los Angeles, Hong Kong, Paris, Abu Dhabi, Queenstown, and Dallas.
As part of a strong and stable company, CTM M&E will support you in your career development plans with a very strong history of promoting from within.
Employee Wellbeing and Flexibility
The physical health and mental wellbeing of our CTM M&E employees is something we take very seriously. To promote these amongst our teams, CTM M&E provides each employee with access to a well know wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.
Sustainability Focus
CTM M&E is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM M&E. Underpinned by our four Sustainability Pillars; Principles of Governance, People, Planet, and Prosperity, CTM M&E's Sustainability Strategy identifies material issues and outlines initiatives to achieve this. Some initiatives include:
- Annual Volunteer Day Leave to support a charity/cause of your choice
- Offsetting all ETM employees’ travel
- Partnership with South Pole – supporting sustainable community projects (local & global)
- Paperless office initiatives & recycling options
If you want to work for a global award-winning company – apply today
