Business Travel Consultant

1 week ago

Bradford, Bradford, United Kingdom Succeed Recruitment Full time

We are seeking an experienced Business Travel Consultant to join our team at Succeed Recruitment Solutions. As a Business Travel Consultant, you will be responsible for handling live customer travel issues outside of standard office hours, maintaining awareness of budgets and SLAs, and advising on best value carriers. You will also be responsible for handling amendments, cancellations, and schedule changes, as well as quickly and effectively solving issues related to travel disruption, flight cancellations, and emergencies. Additionally, you will need to keep up to date with changes within the travel sector and maintain an outstanding level of customer service.

Key Responsibilities:
  1. Handle live customer travel issues outside of standard office hours
  2. Maintain awareness of budgets and SLAs
  3. Advise on best value carriers
  4. Handle amendments, cancellations, and schedule changes
  5. Quickly and effectively solve issues related to travel disruption, flight cancellations, and emergencies
  6. Keep up to date with changes within the travel sector
  7. Maintain an outstanding level of customer service
Requirements:
  1. Previous business travel reservations experience
  2. In-depth GDS knowledge and an excellent understanding of fares and ticketing
  3. Able to work independently and use own initiative to resolve problems and find a solution
  4. Highly organized with attention to detail and the ability to plan, prioritize, and multitask under pressure
  5. Strong communication skills
  6. Willingness to work a varied 24/7 shift pattern

If you are interested in learning more about this Business Travel Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now.

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