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Senior Manager, Retail Brand Experience
4 months ago
Retail Manager - Windsor, Berkshire
Job Type: Full Time
5 hours per week, across a 7-day rota (any 5 days out of 7), includes weekends and bank holidays according to our operational calendar
Join the LEGOLAND Windsor Resort Retail team as Store Manager for our iconic LEGO Store and ensure our brand, vision, and values are exemplified in all store operations and guest interactions.
Collaborate with the Senior Commercial Manager and the broader commercial leadership team to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum
Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator
Recruit new members, identify training needs, mentor and develop retail hosts and coordinators to ensure a productive and collaborative team
Equivalent, previous work experience
Proven experience in a retail environment ideally as Store Manager or Assistant Manager
Experience of working with children
Experience in recruitment, selection, training
Financial awareness: loss prevention and cash management, scheduling and payroll management
A passion for the LEGO brand, our products and of course LEGOLAND Windsor Resort
Free staff parking
~ 40% discount at the online LEGO Store
~ 25% discount in shops and restaurants at Merlin attractions (a brilliant extra treat when you’re using your Magic Pass to visit)
~ Additional employee discount codes for discounted short break stays at Merlin Attractions worldwide
~ Extensive learning and development opportunities
~ Bonus scheme
~ Recognition scheme with prizes and awards
~ Employee-led diversity, inclusion & wellbeing taskforce
~ Employee Assistance and Wellbeing programmes
~ Contributory Defined Contribution Pension scheme
~ Life Assurance
~ Parental and adoption leave
~ Discounted retail and leisure via Perks at Work service portal. With 30,000+ national & local employee discounts
We are looking for a Retail Manager to join our AWESOME LEGO Store team at the UK’s favourite children’s theme park; The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us and one of the team will get back to you as soon as possible.
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
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