Quality and Technical Author

1 month ago


Hart County Durham, United Kingdom Endeavour Recruitment Solutions Full time

Endeavour Recruitment has a fantastic contract opportunity for a Security Cleared (SC) Technical Author. Based in Hook, Hampshire, our client require a Technical Author with a background in IT to undertake an initial 3 month contract. The rate on offer for this contract is in the region of £275 per day.
System Management (architecture, system administration, configuration, setting to work, backup & recovery, LAN/WAN, clients and peripherals); and System Deployment (set-up and tear down, interconnections, disaster recovery).
Research each task from available information, carry out ‘hand-on’ investigations, define and detail user and administrative processes with appropriate screen shots, produce accompanying illustrations as drawings or digital images, confirm functionality and verify the procedures. This will involve direct liaison with developers/engineers, liaison with the end customer and final production of high quality deliverable documentation.
System administrator knowledge of MS Windows Server 2003/2008 and/or MS Exchange 2010.
Ability to ‘translate’ information unambiguously into quality manuals using simple, clear English.
Ability to ‘see-beyond’ an issue and discover hidden details, options or alternative methods to tasks and processes and then capture and communicate them through written media.
Familiar with the system and software development lifecycle.
Understanding of server Virtualisation.



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