Area Manager: Business Planning and Performance

3 weeks ago


Hart County Durham, United Kingdom Amazon TA Full time

When you join Amazon as an Area Manager Delivery Ops, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Support and lead a team and handle administrative work alongside building and supporting a strong team culture
Analyze performance and suggest process improvements to optimize work and improve customer service
Collaborate with other managers to standardize shift processes

You’ll work shifts and be based at one of our operational sites. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Bachelor’s degree (or working towards a bachelor’s degree)
Advanced proficiency in written and verbal English and local language
Relevant experience in performing data analysis

Preferred qualifications are not required to apply for a position at Amazon. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ((url removed)) to know more about how we collect, use and transfer the personal data of our candidates.

If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (phone number removed) ((url removed)(phone number removed)). If calling from Ireland, please dial (phone number removed) ((url removed)(phone number removed))



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