Current jobs related to Third Line Support - Portishead Somerset - TRIA

  • Technical Support Specialist

    2 weeks ago

    Portishead, Somerset, United Kingdom Avon and Somerset Police Full time

    Technical Support Specialist - End User Hardware and Devices Avon and Somerset Police is looking for an End User Technical Support Engineer to support the administration, maintenance, development, installation, configuration of all Laptops, Desktops, Mobile Devices. Video Conferencing and associated software and infrastructure across the organisation. This...

  • Technical Support Specialist

    2 weeks ago

    Portishead, Somerset, United Kingdom Avon and Somerset Police Full time

    Technical Support Specialist - End User Hardware and Devices Avon and Somerset Police is looking for an End User Technical Support Engineer to support the administration, maintenance, development, installation, configuration of all Laptops, Desktops, Mobile Devices. Video Conferencing and associated software and infrastructure across the organisation. This...

  • Relief Support Worker

    4 weeks ago

    Portishead, North Somerset, United Kingdom United Response Full time

    About the RoleWe are seeking a Relief Support Worker to join our team in Portishead. As a Relief Support Worker, you will work across two of our supported-living services, providing support to individuals with varying needs and interests.About the ServicesOur services in Portishead are vibrant and engaging, with a focus on promoting independence and...

  • Relief Support Worker

    4 weeks ago

    Portishead, North Somerset, United Kingdom United Response Full time

    About the RoleWe are seeking a Relief Support Worker to join our team in Portishead. As a Relief Support Worker, you will work across two of our supported-living services, providing support to individuals with varying needs and interests.About the ServicesOur services in Portishead are vibrant and engaging, with a focus on promoting independence and...

  • Head of IT/ Technical Support

    1 month ago

    SOMERSET, United Kingdom People Source Consulting Full time

    Role: Head of IT/ IT Support/ Technical Systems - DV Cleared - Defence - 12 monthsRate: £750p/d - £850p/d DOELocation: Hybrid - 3-4 times a week on-site in Somerst as a minimum. Duration: 12 months rollingStart date: ASAP - 1 monthIR35: Inside IR35Client: Public Sector/DefenceExperis are working with a large-scale Software Data Solutions organisation who...

  • Personal Lines Insurance Advisor

    2 months ago

    Somerset, United Kingdom Brown & Brown Full time

    Personal Lines Insurance Advisor Location: Bridgwater Salary: Negotiable Overview At Higos Insurance Services (part of Brown & Brown Europe) we are currently looking for a Personal Lines Insurance Advisor to join the successful and experienced team based out of our Bridgwater office location. Higos prides itself on being a market leading regional...

  • 1st/2nd Line Support Engineer Contract

    2 months ago

    Somerset, United Kingdom Searchability Full time

    1st/2nd Line IT Support Engineer - Contract Urgent vacancy for immediately available candidates in the Bristol area, working within a fast paced MSP environment. GBP130 p/d Outside of IR35, initially for 2 months. Onsite in easily accessible location on the outskirts of Bristol. To apply email me Who are we? My client are a long standing MSP...

  • 2nd Line Technical Helpdesk Analyst

    2 months ago

    Somerset, United Kingdom IQ ESM Full time

    2nd Line Technical Helpdesk Analyst - Permanent - Bristol - up to GBP33k base We need an experienced 2nd Line Helpdesk/ServiceDesk Analyst for a permanent role in Bristol. This role will be primarily phone based and using remote connectivity and you'll be responsible for solving clients' IT problems. Our Client are a premier managed services provider of...

  • KS1 & KS2 Teacher (Temporary)

    2 months ago

    Portishead, Somerset, United Kingdom Zen Educate Full time

    KS1 & KS2 Teacher Start date: September 2024 Location: Portishead Qualifications: QTS Full time KS1 and KS2 classroom teacher required in an outstanding Primary school in Portishead, North Somerset. Providing an environment where every individual is valued for who they are and what they contribute to the school. Values support the personal, social and...

  • Part-time Teacher in Community Teaching

    2 weeks ago

    Portishead, Somerset, United Kingdom HAYS Full time

    Qualified teacher - year 2 Part-time class Teacher Start date: OctoberLocation: PillContract: Fixed termWorking pattern: Part time Your new school: Located near Pill, this primary school is all about providing a great education for young learners. The school creates a supportive and engaging environment where students can thrive both academically and...

  • Technical Support Specialist

    2 weeks ago

    Portishead, United Kingdom Avon and Somerset Police Full time

    Technical Support Specialist - End User Hardware and Devices Avon and Somerset Police is looking for an End User Technical Support Engineer to support the administration, maintenance, development, installation, configuration of all Laptops, Desktops, Mobile Devices. Video Conferencing and associated software and infrastructure across the organisation. This...

  • Technical Support Specialist

    1 week ago

    Portishead, United Kingdom Avon and Somerset Police Full time

    Technical Support Specialist - End User Hardware and Devices Avon and Somerset Police is looking for an End User Technical Support Engineer to support the administration, maintenance, development, installation, configuration of all Laptops, Desktops, Mobile Devices. Video Conferencing and associated software and infrastructure across the organisation. This...

  • Technical Support Specialist

    2 weeks ago

    portishead, United Kingdom Avon and Somerset Police Full time

    Technical Support Specialist - End User Hardware and Devices Avon and Somerset Police is looking for an End User Technical Support Engineer to support the administration, maintenance, development, installation, configuration of all Laptops, Desktops, Mobile Devices. Video Conferencing and associated software and infrastructure across the organisation. This...

  • IT Support Specialist

    2 weeks ago

    Somerset, United Kingdom Tank Recruitment Full time

    About the RoleWe are seeking an experienced 2nd Line IT Support Engineer to join our team. As a key member of our IT department, you will provide technical support and assistance to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide 2nd line support for client issues, particularly across the M365 stack...

  • IT Support Specialist

    3 weeks ago

    Somerset, United Kingdom Tank Recruitment Full time

    About the RoleWe are seeking an experienced 2nd Line IT Support Engineer to join our team at Tank Recruitment. As a key member of our IT department, you will be responsible for providing technical support to our clients, particularly across the Microsoft 365 stack.Key ResponsibilitiesProvide 2nd line support for client issues, particularly across the M365...

  • IT Support Specialist

    3 weeks ago

    Somerset, United Kingdom Tank Recruitment Full time

    About the RoleWe are seeking an experienced 2nd Line IT Support Engineer to join our team at Tank Recruitment. As a key member of our IT department, you will be responsible for providing technical support to our clients, particularly across the Microsoft 365 stack.Key ResponsibilitiesProvide 2nd line support for client issues, particularly across the M365...

  • Customer Support Manager

    1 week ago

    Portishead, North Somerset, United Kingdom Alliants Full time

    About the RoleWe are seeking a dynamic and experienced Customer Support Manager to lead our support team. The ideal candidate will be responsible for ensuring high levels of customer satisfaction by providing exceptional support for our products and services.This role requires a proactive leader who can build and manage a team, solve complex issues, maintain...

  • Junior Support Analyst

    1 week ago

    Portishead, United Kingdom CV-Library Full time

    An exciting opportunity awaits a Junior Support Analyst to join an innovative IT company renowned for providing powerful solutions across messaging, collaboration, and cloud technologies. This Junior Support position is ideal for customer-centric individuals with a flair for problem-solving and who thrive in a fast-paced environment. While the role...

  • Qualified teacher year 2

    2 weeks ago

    Portishead, Somerset, United Kingdom HAYS Full time

    Qualified teacher - year 2 Part-time class Teacher Start date: OctoberLocation: PillContract: Fixed termWorking pattern: Part time Your new school: Located near Pill, this primary school is all about providing a great education for young learners. The school creates a supportive and engaging environment where students can thrive both academically and...

  • Customer Support Manager

    2 weeks ago

    Portishead, North Somerset, United Kingdom Alliants Full time

    About the RoleWe are seeking a dynamic and experienced Customer Support Manager to lead our support team at Alliants. The ideal candidate will be responsible for ensuring high levels of customer satisfaction by providing exceptional support for our products and services.This role requires a proactive leader who can build and manage a team, solve complex...

Third Line Support

2 months ago

Portishead Somerset, United Kingdom TRIA Full time €45,000

3rd Line Support

Portishead – Hybrid

Up to £45,000 + Benefits

I am representing an accredited Microsoft Technology Partner and IT Managed Service Provider who can bring on an excellent 3rd Line Support Engineer to join the growing team. You can expect to be supporting the wide client base with various IT issues.

Responsibilities for the 3rd Line Support Engineer:

  • Engage with customers through various channels to provide effective service to customer end users
  • Prioritisation and management of allocated tickets, ensuring these are resolved within agreed SLAs
  • Provide in depth diagnosis and resolutions of incidents
  • Be a point of escalation for technical queries from the 1st and 2nd line teams

Skills & Experience

  • Previous experience of proving IT support at 3rd line level
  • Experience of administering and supporting the latest Microsoft Technologies
  • Ability to build, configure and support Windows desktop systems

This role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. The role offers ample opportunity to progress your career further with routes into cyber security. If you have strong self-initiative and the ability to thrive in a fast-paced environment, please apply with your CV.