Temporary Customer Services Representative

2 weeks ago


Coventry, United Kingdom Triumph Consultants Ltd Full time

Temporary Complaints Customer Care Administrator Reference no: OBT PX4E7 Pay Rate: £12.20 per hour PAYE 36.25 Monday – Friday, normal working hours This opening assignment is for 3 months City: COVENTRY A Customer Care Administrator is required to be part of a high performing, results driven team and to deliver outcomes to the highest level of performance and standard of service. To support the Complaints & Customer Care Team on administrative duties. Provide the day-to-day administrative functions and support for the Complaints & Customer Care Team, such as processing compensation payments, system administration, tasks, emails and the issue of letters.
Responsible for general office administration and supporting the team with routine tasks, including compensation payments, regulatory extension letters, acknowledgement letters and the centralised mailboxes.
Arranging team meetings, organising meeting facilities and preparing agendas.
Ordering of goods and services by purchase order, as directed.
Take ownership and accountability of own learning and for quality framework measures in respect of own role..
Ensure KPI’s, quality and performance are delivered to the highest standards in written and verbal communication and record keeping.
Manage contacts through multiple channels including social media, Trust Piot, Telephone, emails, and letter.
Develop and sustain effective relationships with key internal and external stakeholders, and ensure activities meet regulatory requirements
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.



  • Coventry, United Kingdom Mission Foods Full time

    **Job Overview**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a full-time position located in...


  • Coventry, United Kingdom Thefutureworks Full time

    We are pleased to assist our valued client who is an international mechanical engineering company with their UK office in Coventry. We are looking for a Customer Service Representative to join them as a first point of contact, building relationships withcustomers and triaging workload and enquiries to support the wider team. Understanding customers' business...


  • Coventry, United Kingdom AXO Student Living Full time

    **Job Summary/Goal**: As a customer service representative you will be supporting customers by providing helpful information, answering questions, and responding to complaints. You are the front line of support for our clients and customers and you will help us in ensuring that customers are satisfied with our products, services, and features. **Working...


  • Coventry, United Kingdom AXO Student Living Full time

    **Job Summary/Goal**: As a customer service representative you will be supporting customers by providing helpful information, answering questions, and responding to complaints. You are the front line of support for our clients and customers and you will help us in ensuring that customers are satisfied with our products, services, and features. **Working...


  • Coventry, United Kingdom DCG Logistics Full time

    DCG Logistics UK LTD are an international freight forwarder with depots in Coventry, Chelmsford, Witham, and Dartford. With the expansion of our business, we are seeking a dynamic and motivated Entry-Level Customer Service Representative to join our team. This role offers an excellent opportunity for recent graduates to gain valuable experience in the...


  • Coventry, United Kingdom Bright Future Recruitment Full time

    Job Title: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues - Maintain accurate and detailed customer records in the company database You must be committed to delivering exceptional customer service to both EU and UK customers. You...


  • Coventry, United Kingdom QED Environmental Systems Ltd Full time

    **Customer Service Representative** **Location**: Coventry (The position is 100% office-based) **Contract Type**: Permanent **Hours**: Full time **Salary**: Competitive **Benefits**: Excellent holiday entitlement (26 days rising to 31 after 5yrs), Group Life Assurance (incl Digital GP Access), Private Medical Insurance, Simply Health Cash Plan, Company...


  • Coventry, United Kingdom Capita Full time

    Role: Inbound Customer Services Advisor **Salary**: £21,255 Location: Office Based Becoming a Customer Services Advisor Driven? Self-motivated? Great at listening and talking to people? Are you looking for a new and rewarding role within customer services? Great! Come and join our sociable team in Coventry, Foleshill and show us your exceptional...


  • Coventry, United Kingdom Contechs Full time

    **Customer Service Representative** **Duration: 6 Month** **Location: Whitley, Coventry** **£22.15 per hour Inside IR35 - Umbrella Rate** **Position Description**: - You'll be responding to clients enquiries and complaints on our exciting vehicle line up and products. - You will also be introducing customers to the Retailer network and will be...


  • Coventry, United Kingdom SJR Partners Full time

    Senior Customer Service Representative 8.30am – 5pm Monday – Friday Up to £38,000 Coventry The Role: The Customer Service Senior Representative plays a crucial role in ensuring that both internal and external customers' needs are met promptly and in accordance with company protocols and values. This involves closely monitoring customer...


  • Coventry, United Kingdom Capita Full time

    We're currently looking to recruit Customer Service Representative to join our team based on an initial 4 month fixed term contract. **Job title**: Customer Service Representative (Hybrid) We're currently looking to recruit Customer Service Representative to join our team based on an initial 4 month fixed term contract. The role will be office based for...


  • Coventry, United Kingdom Capita Full time

    We're currently looking to recruit Customer Service Representative to join our team based on an initial 5 month fixed term contract. **Job title**: Customer Service Representative (Hybrid) We're currently looking to recruit Customer Service Representative to join our team based on an initial 5 month fixed term contract. The role will be office based for...


  • Coventry, United Kingdom SJR Partners Full time

    Senior Customer Service Representative8.30am – 5pm Monday – FridayUp to £38,000CoventryThe Role:The Customer Service Senior Representative plays a crucial role in ensuring that both internal and external customers' needs are met promptly and in accordance with company protocols and values. This involves closely monitoring customer satisfaction levels...


  • Coventry, United Kingdom Global Payments Full time

    Customer Service Representative I page is loaded Customer Service Representative I Apply locations Coventry, United Kingdom time type Full time posted on Posted 16 Days Ago job requisition id R0046109 Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit,...


  • Coventry, United Kingdom Volvo Truck and Bus South & East Full time

    **CSR (Customer Service Representative) - Coventry** **Salary £23,000 to £25,000 p.a. dependent upon experience + Bonus!** Shift pattern - rotating weekly 0600hrs to 1400hrs 0800hrs to 1600hrs 1000hrs to 1800hrs 1 in 3 Saturdays 0700hrs to 1200hrs As a Customer Service Representative you will be the interface between the Customer and the Dealerpoint. You...


  • Coventry, United Kingdom Volvo Group Full time

    United Kingdom **Position Description** **CSR (Customer Service Representative) - Coventry** **Salary £23,000 to £25,000 p.a. dependent upon experience + Bonus!** Shift pattern - rotating weekly 0600hrs to 1400hrs 0800hrs to 1600hrs 1000hrs to 1800hrs 1 in 3 Saturdays 0700hrs to 1200hrs As a Customer Service Representative you will be the interface...


  • Coventry, United Kingdom SJR Partners Full time €38,000

    Senior Customer Service Representative 30am - 5pm Monday - Friday The Customer Service Senior Representative plays a crucial role in ensuring that both internal and external customers' needs are met promptly and in accordance with company protocols and values. This involves closely monitoring customer satisfaction levels and taking necessary steps to...


  • Coventry, United Kingdom SJR Partners Full time €38,000

    Senior Customer Service Representative 30am - 5pm Monday - Friday The Customer Service Senior Representative plays a crucial role in ensuring that both internal and external customers' needs are met promptly and in accordance with company protocols and values. This involves closely monitoring customer satisfaction levels and taking necessary steps to...


  • Coventry, United Kingdom Undisclosed Full time

    Customer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Our client is currently searching for a Customer Account Representative to join their team in Coventry. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating...


  • Coventry, United Kingdom SolviT Recruitment Ltd Full time

    Customer Service AgencyCoventry (Binley)8AM - 3PM Mon - Fri£12.82 p/hourOngoing Temporary Contract (Reviewed Weekly)NOT A PERMANENT JOBStarting Tuesday 28th May 2024We are looking for an experienced customer service agency who can start an ongoing temporary role at a site in the Binley area of Coventry.This is a role where you deal with collection and...