Housing Complaints Investigator

Senior Complaints Officer Job Type: Full-time We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage complaints and delivering fair and objective resolutions. You will be an excellent communicator, adept at building relationships with various stakeholders, and possess strong problem-solving skills. As an...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle and respond to regulator requests...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle and respond to regulator requests...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle and respond to regulator requests...

Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37Type: PermanentLocation: Eastleigh, SO50Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly to all...

Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly to...

Senior Complaints Officer Job Type: Full-time Location: Eastleigh Salary: £32,682 We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage complaints and delivering fair and objective resolutions. You will be an excellent communicator, adept at building relationships with various stakeholders, and...

The OPRA Group has a fantastic opportunity for a Complaints Investigator to join a great team in a Financial Services company in the Basingstoke area. This is a permanent – Full-Time role. Role Duties: Detailed, considered, and informed investigation and analysis of all complaints providing a customer with a fair and thorough response to...

The OPRA Group has a fantastic opportunity for a Complaints Investigator to join a great team in a Financial Services company in the Basingstoke area. This is a permanent – Full-Time role. Role Duties: Detailed, considered, and informed investigation and analysis of all complaints providing a customer with a fair and thorough response to...

As our Lead for Complaints & Investigations, you will work across our CAMHS and Specialist Services to ensure that incidents and complaints are responded to in a quick and efficient manner, as well as ensuring that we take the relevant learning on board. **Our CAMHS and Specialist Services business unit provide a comprehensive service to support children...

Senior Complaints Handler Location :Hybrid working once you have been through a training period Location of the office is Eastleigh Hours of work: 37 hour per week Monday to Friday Duration : You will work for 12 weeks on a temporary basis with the view to remain with the business permanently Start Date: Immediate start required. Dynamite...

Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly...

Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37Type: PermanentLocation: Eastleigh, SO50Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly to all...

We are looking for Temporary Complaint Officers to join our clients Customer Service Team for a 12 week contract. The role will be to resolve complaints both over the phone and emails, supporting customers through their complaints journey, investigating cases, and ensuring a fair outcome. You will also play a key role in identifying systemic issues to...

Senior Complaints Officer Job Type: Full-timeLocation: EastleighSalary: £32,682 We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage complaints and delivering fair and objective resolutions. You will be an excellent communicator, adept at building relationships with various stakeholders, and possess strong...

Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team. Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into...

The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Become a customer experience...

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for new Senior Complaint Officer's to investigate final stage...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their individual...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their individual...