Weekend Contact Centre Agent

1 month ago

Daventry Northamptonshire, United Kingdom SolviT Recruitment Ltd Full time

Inbound Call Centre Operator
8 Hour Shifts
Saturdays and Sundays
£Part Time - Temp 2 Perm
We are looking for experienced inbound call centre operators to work with a small, outsourced call centre in the Daventry area.
This is a role working with a small but busy, vibrant, and faced paced office.
You will be taking inbound calls for people looking for help with safeguarding issues. This could involve dealing with social services, police or other official departments and you would need to allocate and appropriate adult.
The pool of 'appropriate adults' is small so you will be using computers, looking at a notice board, balancing diaries and moving people around into time slots.
All inbound calls (no cold calling) and you will receive full training on the systems, processes, and policies.
The shift is every weekend, due to the nature of this job, this MUST be done without fail.
To be considered - you need to be a confident communicator, someone who is fully computer literate, organised, easy to get along with as a person who can juggle lots of tasks at once.
Ref work experience - we are looking for someone who has worked with a customer facing / customer service role before and someone who is both local to Daventry and can work the shift (this shift pattern is a deal breaker).
Weekly pay via SolviT Recruitment.
Excellent facilities.
Lots of support from a great management team.
Job security - this WILL lead to a permanent job.
If you feel that this is the perfect job, you have the experience needed, you can work the shift without issue and you are local to Daventry then you need to apply. Everyone will receive a reply but please ensure you pick up the phone when we call from a 01455 number and that you have read the role fully.
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