Information Technology Support Engineer

2 weeks ago

Newbury Berkshire, United Kingdom Profectus Recruitment Full time

Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included.

In this position, you'll address a variety of technical issues, from hardware and software glitches to network failures, all while contributing to a growing, purpose-driven organization in a rapidly evolving industry.

Your Mission:

  • Expert Support: Provide exceptional IT support to end users, troubleshooting and resolving software, network, and hardware issues.
  • Proactive Maintenance: Perform scheduled maintenance to keep equipment in top condition, ensuring timely security patching and compliance.
  • Efficient Ticket Management: Prioritize and manage IT tickets to ensure timely resolution, meeting SLA requirements.
  • User Training & Collaboration: Train users on IT systems, and collaborate with the IT team to develop and implement IT policies.
  • Data Security: Ensure secure, compliant data access per ISO27001-ISO17025 standards.
  • Continuous Improvement: Stay up-to-date on IT developments, recommending improvements where appropriate.

Skills & Experience:

  • Proven Experience: 2-3 years in a technical support role, with a track record of resolving hardware, software, and network issues.
  • Problem-Solving: Strong troubleshooting skills with an efficient approach to resolving technical issues.
  • Technical Expertise: Experience with Active Directory, Azure AD, Microsoft 365, Teams, SharePoint, laptop builds, iOS devices, and endpoint management.
  • Security Knowledge: Understanding of IT security principles.
  • Communication Skills: Strong interpersonal skills, capable of training and guiding users effectively.
  • Teamwork: Experience in IT support teams with medium-sized infrastructures (400+ devices, 250+ users).
  • Independence & Collaboration: Ability to work both independently and collaboratively.

If this sounds like a role for you please apply with an up to date version of your CV for immediate consideration.

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, Berkshire, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, Berkshire, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included.In this position, you'll address a variety of technical...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of technical...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire.The role will require you to be on-site working between the hours of 9-5 Monday to Friday.Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included.In this position, you'll address a variety of technical...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of...

  • Information Technology Support Engineer

    3 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of technical...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of technical...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of technical...

  • Information Technology Support Engineer

    2 weeks ago

    Newbury, United Kingdom Profectus Recruitment Full time

    Profectus are looking for a talented IT Services Engineer to join our industry leading client in Berkshire. The role will require you to be on-site working between the hours of 9-5 Monday to Friday. Exceptional benefits such as 10% non contributory pension and 29 days holiday + bank holidays included. In this position, you'll address a variety of...

  • Senior Information Technology Support Engineer

    2 weeks ago

    Windsor, Berkshire, United Kingdom Hays Full time

    Senior IT Technician Windsor On-Site (re-considered post probation) Up to £55,000 + 10% Car Allowance We are prioritizing those who are available to interview and start immediately, as the role is an urgent requirement. Seeking a candidate who possesses strong technical ability, strengths with reporting and analytics, experienced in leading IT teams...

  • Senior Information Technology Support Engineer

    2 weeks ago

    Windsor, Berkshire, United Kingdom Hays Full time

    Senior IT Technician Windsor On-Site (re-considered post probation) Up to £55,000 + 10% Car Allowance We are prioritizing those who are available to interview and start immediately, as the role is an urgent requirement. Seeking a candidate who possesses strong technical ability, strengths with reporting and analytics, experienced in leading IT teams...

  • Senior Information Technology Support Engineer

    2 weeks ago

    Windsor, Berkshire, United Kingdom Hays Full time

    Senior IT Technician Windsor On-Site (re-considered post probation) Up to £55,000 + 10% Car Allowance We are prioritizing those who are available to interview and start immediately, as the role is an urgent requirement. Seeking a candidate who possesses strong technical ability, strengths with reporting and analytics, experienced in leading IT teams...

  • Senior Information Technology Support Engineer

    2 weeks ago

    Windsor, Berkshire, United Kingdom Hays Full time

    Senior IT Technician Windsor On-Site (re-considered post probation) Up to £55,000 + 10% Car Allowance We are prioritizing those who are available to interview and start immediately, as the role is an urgent requirement. Seeking a candidate who possesses strong technical ability, strengths with reporting and analytics, experienced in leading IT teams...

  • Head of Software Technology

    2 weeks ago

    Newbury, Berkshire, United Kingdom Searchability NS&D Full time

    NEW OPPORTUNITY AVAILABLE FOR A CTO IN THE DEFENCE SPACE Define and execute the organization’s technical vision, strategy, and long-term product roadmap Act as the engineering authority, making critical decisions on design, quality, and compliance across projects and flight operations. Oversee engineering teams’ development and performance,...

  • Head of Software Technology

    2 weeks ago

    Newbury, Berkshire, United Kingdom Searchability NS&D Full time

    NEW OPPORTUNITY AVAILABLE FOR A CTO IN THE DEFENCE SPACE Define and execute the organization’s technical vision, strategy, and long-term product roadmap Act as the engineering authority, making critical decisions on design, quality, and compliance across projects and flight operations. Oversee engineering teams’ development and performance,...

  • Field Installation Engineer

    2 weeks ago

    Slough, Berkshire, United Kingdom New Era Technology Full time

    What we do New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 20,000 customers worldwide. We are looking...

  • Field Installation Engineer

    2 weeks ago

    Slough, Berkshire, United Kingdom New Era Technology Full time

    What we do New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 20,000 customers worldwide. We are looking...

  • CNC Engineer

    1 week ago

    Berkshire, United Kingdom Progressive Technology Full time

    CNC Engineer (Night Shift) Progressive Technology Group based in Newbury Berkshire is recruiting, we aim to increase the size of our existing established team of highly qualified and experienced CNC milling engineers. The business has open positions for Setter Operators and Setter Operator CAM Programmers across two separate night shifts, Mon to Thu and Fri...

  • Accounting Support Specialist

    5 days ago

    Newbury, West Berkshire, United Kingdom Progressive Technology Group Full time

    About the CompanyProgressive Technology Ltd is an exciting Engineering Business located in Newbury, Berkshire. As a member of our team, you will play a vital role in supporting the Accounts Supervisor with day-to-day accounting operations.Key Responsibilities* Input of Purchase Ledger Invoices* Input of Sales Ledger Invoices* Credit Control* Bank...