Night Reservations Manager

2 weeks ago


United Kingdom The Connaught Full time

The Connaught Hotel
Excellent salary, incentive plus benefits package
An exceptional opportunity has arisen for a talented and passionate  IN-ROOM DINING MANAGER  at the award-winning 5-Star Connaught Hotel .
With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.
You will be responsible for all aspects of In-Room Dining operations and you will have a key focus on continuing to develop the standards, procedures and approach, leading your team to deliver excellent service at all times.
An excellent and confident communicator, you will take a hands-on and proactive approach to your role, with a key focus on training, development and succession planning to support service delivery and achievement of departmental goals. This is a fantastic opportunity to join the management team in one of London’s most renowned hotels and offers excellent opportunities for career development and progression.
Financial Stability ·Excellent salary package. ·Family Friendly company policies including enhanced Maternity and Paternity Pay. ·Holiday allowance increase after 3 and 5 years of service. ·Travel Season Ticket Loans. ·Pension Scheme*. Health and Wellbeing Support ·Subsidised monthly Podiatrist, Osteopath and Masseuse treatments. ·Flu vaccination vouchers*. ·Eye test vouchers and contributions towards glasses*. ·24-hour employee assistance helpline. ·On and off-site Occupational Health Service. ·Death in Service salary contribution. ·A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development ·Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*. ·Instant employee recognition and award programme with generous prizes. ·Employee of the month nominations with generous prizes. ·Additional paid day off to celebrate your Birthday. ·Internal transfer and promotion opportunities. ·In-house training and development team with a strong focus on career progression and personal growth. ·Long service awards. Memorable experiences ·Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. ·Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars. ·50% Food and Beverage discount* across Maybourne. ·Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)·Wedding and Baby gifts. ·Retirement functions. *This is a full time role requiring 40 hours per week.


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