Insurance Client Service Adviser. Commercial Risks

3 weeks ago

Poole Dorset, United Kingdom Brown & Brown Europe Full time

At Alan & Thomas Insurance Group (part of Brown & Brown) we are currently looking for a Commercial Insurance Adviser to service a wide range of small, medium enterprise client business insurances whilst being based out of the Poole office.
The role of Adviser is an important new business and advisory position and your role will primarily involve offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. Success in the role will primarily be through achievement of indicators along with adherence to company policies and procedures. As an Adviser you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives.

Deal with nominated new & existing business insurance enquiries in a proactive manner
Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures
Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs.
Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills.
Ensure high quality client documentation is produced and provide to clients.
Liaise with insurers and other third parties regarding client’s insurance needs building effective business relationships.
Provide technical support to colleagues on request.
Joint Pension contribution scheme
Salary Sacrifice options including dental and healthcare
Discounts site for restaurants, cinema, retailers
Cycle to work scheme
Health & Wellbeing programme
Casual dress code in office
Performance related bonus
Annual leave that rises with length of service
Hybrid working available after qualifying period

General insurance experience either broking or underwriting
Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies
Good customer service and negotiation skills
Effective planning, administration and organisational skills
Acturis insurance broking software knowledge is an advantage
Alan & Thomas Insurance Brokers are part of the Brown & Brown Team, Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm, delivering risk management solutions to individuals and businesses since 1939.

With 16,000+ teammates in approximately 500 locations worldwide, we are committed to providing innovative strategies to help protect what our customers value most. For more information or to find an office near you, please visit our website.

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