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HR Systems and Helpdesk Administrator
2 months ago
IT HR SYSTEMS TECHNICAL ADMINISTRATOR
Contract Type: Permanent
ISS UK & I are undergoing an exciting and challenging transformation in the way we manage our people. To facilitate this, we are upgrading our HR technology landscape to enhance our recruitment, onboarding, data management, processes, and services.
In this role, you will support the implementation of our new HR technology, helping to build the governance, structure, and processes required to truly enable our business.
Following the implementation phase, you will continue to support and maintain these systems on an ongoing basis.
Reporting to the IT People Systems Manager, the IT HR Systems Technical Administrator will play a crucial role in ensuring the smooth operation and maintenance of our HR technology landscape.
If you have a strong background in technical administration and are eager to contribute to a transformative project, we encourage you to apply and join us in revolutionising our HR processes.
Supporting the implementation of a new HR System through project into BAU
Working closely with the 1st line P&C end user support team and providing technical / 2nd line end user support of People Systems
Carrying out system administration activities, producing and maintaining related process documentation
Monitoring and managing the integrations between the People, Payroll, Workforce Management, and other systems
Compliance with relevant IT General controls and data security standards
Liaising and collaborating with stakeholders, including the People & Culture (HR) department, ISS UK IT Team, ISS Group System support teams, external system providers
Working on successful projects with a collaborative team effort
Demonstrable experience of supporting an HRIS / HCM or similar solution (SAP SuccessFactors - Employee Central preferred)
Collaborative approach to senior stakeholder management and networking
Co-designing system solutions with end user experience at the centre
Understanding of Data Management principles and best practices
GDPR and Data Governance policies and standards
It would be advantageous if you also have previous experience of:
A range of HR IS solution or SAP SuccessFactors Employee Central/EC module experience
ServiceNow, Jira or similar case management tools / products
DocuSign / Opentext or similar document management solutions
Reporting and Data Extraction/Manipulation Tools
System implementations and data migration
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
