Local Lived Experience Lead Durham East

4 weeks ago

Chester Cheshire, United Kingdom Mvdauk Full time

We are here to support , promote and develop voluntary and community action in Middlesbrough

Local Lived Experience Lead Durham East & West/Chester-le Street

Pioneering Care Partnership (PCP) are recruiting for a Local Lived Experience Lead (Durham East & West/Chester-le Street).

Job Purpose

The key purpose of this role is to build community / service user networks and experience of co-production approaches to ensure that the voice of lived experience shapes the system change work within the programme.

You will be a part of a wider Lived Experience Team, working in a range of voluntary and community sector organisations across county Durham to support the development and delivery of transformation.

Job Description:

  • Co-ordinate and support people with lived experience to ensure lived experience informs and shape the day-to-day work, projects, direction, and decision-making within the mental health transformation programme.
  • Work with the collective leadership team within the Durham East , Durham West and Chester-le-Street area hub; championing lived experience and advocating co-production in the operational delivery of services.
  • Support the transformation of services across the system, promoting innovative and creative ways of working with service users and carers and peer support staff, advocating for cocreation, co-production, and partnership working.
  • Develop and facilitate community focus groups / forums / surveys / one to one meetings to identify themes and issues around the operational work and support with identifications of matters for systemic change that will positively affect people with multiple and complex needs.
  • Work with organisations which may already involve people with lived experience of mental health services or mental ill-health, and their carers, and explore how they can engage with this programme. Ensure this includes engagement with seldom heard groups and individuals, in order that views collected are representative of the wider community and their needs in terms of mental health services.
  • Support the development of people’s confidence and skills within the hub. Seek out the best ways to capture experience and learning; and be able to operate with resilience, flexibility, and integrity.
  • Be an active part of the Lived Experience Steering group holding the CMHT Steering Group accountable for engagement and involvement of service user, carer, family, and community when making decisions, championing the service user experience at meetings.
  • Work collaboratively with other Local Lived Experience Leads across the County to share learning and practice, contributing to service improvement/systems change and amplifying the lived experience voice in CMHT.
  • Contribute to providing and developing service user responses through development and maintenance of networks with partner agencies and stakeholders.
  • Contribute to the creation and development of a diverse and inclusive culture across the transformation.
  • Contribute to the delivery of training, shared learning and the development of online resources.
  • Develop and maintain excellent working links/partnerships with colleagues, external agencies and all available resources that support delivery.
  • Promote wider awareness of the transformation project, with the focus of raising a greater understanding of the role of lived experience in it.
  • Positively promote a positive image of people with mental health conditions and learning disabilities. Challenge discrimination where appropriate.
  • Have an appreciation of the social factors of mental ill health and the compounding effects of health inequalities i.e., social exclusion from mainstream activities, discrimination, stigma etc which contribute to extraordinary physical ill health.
  • To take minutes of meetings attended (where appropriate).

General:

  • To uphold PCP’s Core Values at all times.
  • To comply with PCP’s policy & procedures, including safeguarding (adults and children) and other compliance procedures.
  • To assist marketing and engagement work and use creative techniques to gather views from the communities we support.
  • To actively take responsibility for your own Health & Safety and ensuring procedures are adhered to.
  • To collate appropriate monitoring and evaluation information to support the achievement of agreed targets and outcomes within the project or service.
  • To carry out all responsibilities in line with the organisation’s Equality & Diversity Policy.
  • To recruit, support, train and motivate volunteers as required.
  • To undertake any training and development deemed appropriate.
  • To undertake any such duties required by your Senior Manager or PCP Chief Executive.

The closing date for this job is 27 November 2023 - 12:00am .

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