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Configuration Specialist

4 months ago

London, United Kingdom East London NHS Foundation Trust Full time

We are seeking a talented and experienced ServiceNow Configuration Specialist to join our team. The ideal candidate will have a strong background in IT service management and a proven track record of configuring and customizing the Service Now platform to meet the Trust's requirements. You will work closely with stakeholders to understand their needs and translate them into Service Now solutions.

Main duties of the job

Responsibilities:

- Configure and customize the ServiceNow platform to meet the Trust's needs

- Work with stakeholders to gather requirements and design solutions that align with our goals

- Develop and maintain configuration documentation

- Collaborate with cross-functional teams to implement and test new configurations

- Provide support and troubleshooting for ServiceNow-related issues

- Stay current on industry best practices and new features of the ServiceNow platform

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

Fore more information about this vacancy. Please refer to the attached detailed job description and main responsibilities.

Person Specification

Education/Qualifications

Essential

  • Educated to GCSE standard or equivalent
  • Good standard of Written and Spoken English

Desirable

  • English GCSE or NVQ1

Experience

Essential

  • Experience configuring and customizing the ServiceNow platform

Employer details

Employer name

East London NHS Foundation Trust

Address

The Green

1 Roger Dowley Court, Russia Lane

London

E2 9NJ

Any attachments will be accessible after you click to apply.

363-CP6241139

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