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KYC Manager
2 months ago
THE COMPANY: Our client is a highly regarded retail, wealth, and corporate banking institution
THE RESPONSIBILITIES:
- Provide key oversight of KYC and Onboarding Teams, applying a risk-based and policy-focused approach
- Responsibility for the primary quality control function, including the review and assessment of documentation associated with onboarding, periodic reviews, event-driven reviews, account closures, and off-boarding
- Manage Onboarding and QA team members to achieve KPIs, providing feedback and training as required to ensure achievement
- Overnight screening oversight and updates, reporting any exceptions to the Financial Crime team
- Undertake KYC QA work as and when necessary
- Plan and prioritize workflows to ensure all reviews are completed by the due review date
- Plan staffing levels to manage workflow interruptions
- Liaise with Compliance and MLRO team on specific requirements and regulations arising under special circumstances
- Complex query escalation to MLRO/Compliance team and resolution
- Support the KYC and Onboarding Teams
- Identify areas of risk, making recommendations on operational improvements
- Seek ways to assist the Bank in strengthening KYC/CDD controls, remain compliant, and improve efficiency
- Proactively highlight potential areas for improvements to the Business
- Responsible for the weekly production and monitoring of Management Information to be presented in a timely manner
- Ensure the Bank’s AML, counter terrorist financing, sanctions, anti-bribery and corruption, and fraud prevention, complaint handling, and treating your customer fairly policies, procedures are adhered to
- Ensure all work is processed in line with service level agreements
- Review and coordinate training for the Team
- Ad-hoc duties as and when requested by senior management
EXPERIENCE REQUIRED:
- Proven experience managing a KYC function ideally in a banking environment
- Strong attention to detail
- Working Knowledge of the FCA handbook and JMLSG guidance
- Pro-active with a ‘can do’ approach
- Ability to work with people at all levels across the business
- Excellent written and verbal communication skills
- Ability to manage and motivate a team
- Workflow planning and time management
For further information please contact Natalie Eshelby
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