Director of Venue Operations

2 weeks ago

London, United Kingdom Michael Page (UK) Full time

About Our Client

To maintain the Centre's position as one of the finest events venues in London with a global reputation for excellence, successful client partnership working and the delivery of creative, professional and innovative events.

Job Description

To direct, lead and manage the operation of the building, events and various core services supporting the delivery of events and the functioning of the building. You will effectively lead and direct all operational teams, fostering a positive and open culture. The postholder has overall accountabilities for all Operational areas across the Centre which include Building Functionality and Maintenance, Project Management, Core Service Delivery Relationship Management and the successful delivery of exceptional standards of building presentation and customer services.

Building, Security and Sustainability
* Overall accountability for building maintenance and improvements including all major project work;
* Maintain a safe environment for all clients and employees, ensuring that all activities, risk assessments and training is undertaken in accordance with Fire, Health, Safety and Environmental policies and procedures;
* Oversee the maintenance of physical and personal safety of all personnel and the management of all associated security equipment and systems;
* Management and implementation of any projects which impact upon the customer experience and building, continually striving to improve aesthetical presentation of facilities and services;
* Responsible for the preparation and coordination of tender processes for capital projects, ensuring all documentation is compliant and the annual Capital Investment plan is updated;
* Responsibility for managing budget and contributing to revenue targets and sustainability;
* To act as Incident Controlling Officer (ICO) for Business continuity and evacuation plans;
* To provide effective management and monitoring of the Hard FM contractor BAM ensuring all PPM programmed works and reactive works are undertaken in an efficient manner whilst adhering to the best value principles and ensuring that the building is fully compliant with the latest government legislation and guidelines;
* To provide effective management and monitoring of the Centre's security contractor Atalian Servest/OSC ensuring the safety of all delegates, visitors, staff and contractors and the adherence of best practise and implementation of government legislation and guidelines; and
* Experience of sustainability best practise guidelines and government legislation and targets.

The Successful Applicant

* Experience of Venue Operations across the live events sector;
* Experience in the maintenance and management of building plant and fabric including mechanical and electrical, air handling, Building Management Systems;
* Experience in capital project assessment and evaluation, mobilisation and delivery;
* Experience in managing both Hard and Soft facilities management services directly and/or contracted FM suppliers;
* Proven track record of leading, managing and developing diverse teams;
* Experience in procurement and ideally experience of government frameworks and adhering to government guidelines in achieving best value for money;
* Experience of event delivery in a busy live event environment;
* Expertise in customer delivery and proven commercial record of developing customer facing strategies which drive customer tenure and revenue;
* Recent examples of demonstrable leadership and relationship management of diverse and variable sub-contractors to ensure collaborative delivery of the overall customer experience;
* Exceptional attention to detail with an eye for presentation of facilities and services, utilising a range of customer insight techniques to continuously improve the offer and remain competitive;
* Experience of managing change and driving a positive and open culture within teams;
* Can provide evidenced based examples of strategic planning and delivery in a client facing scenario;
* Ability to govern and oversee all aspects of H & S management and control within a large facility, evidencing examples of client and employee safeguarding;
* Multidiscipline engineering skills i.e. electrical, process, mechanical;

What's on Offer

* Bonus scheme (discretionary) calculated on corporate and individual performance
* Membership of the Civil Service Pension Scheme
* 25 days' annual leave with an additional day per year to a maximum of 30 days plus 1 privilege day
* Subsidised staff restaurant/coffee bar
* Interest free season ticket loan
* Cycle to work scheme
* On site cycle rack
* 3 days paid volunteering leave
* Participation at staff events; celebratory, educational, team
* Access to learning and development tailored to you
* A working culture which encourages inclusion and diversity
* Regular employment engagement activities
* Dynamic hybrid working environment

#J-18808-Ljbffr

  • Venue Manager

    18 hours ago

    London, United Kingdom Mamma Mia! The Party Full time

    Tasks & responsibilities:The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc.Venue Operations • Work closely with all departments to ensure the venue and all events operate smoothly and efficiently  •...

  • Venue Manager

    3 hours ago

    Greenwich, Greater London, United Kingdom Mamma Mia! The Party Full time

    Tasks & responsibilities : The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations  • Work closely with all departments to ensure the venue and all events operate smoothly and...

  • Venue Manager

    2 hours ago

    Greenwich, Greater London, United Kingdom Mamma Mia! The Party Full time

    Tasks & responsibilities : The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations  • Work closely with all departments to ensure the venue and all events operate smoothly and...

  • Director of Venue Operations

    5 days ago

    London, United Kingdom Michael Page (UK) Full time

    About Our Client To maintain the Centre's position as one of the finest events venues in London with a global reputation for excellence, successful client partnership working and the delivery of creative, professional and innovative events. Job Description To direct, lead and manage the operation of the building, events and various core...

  • Director of Venue Operations

    2 weeks ago

    London, United Kingdom Michael Page (UK) Full time

    About Our Client To maintain the Centre's position as one of the finest events venues in London with a global reputation for excellence, successful client partnership working and the delivery of creative, professional and innovative events. Job Description To direct, lead and manage the operation of the building, events and various core services...

  • Group Operations Director

    1 month ago

    London, United Kingdom This is Alexander Faraday Limited Full time

    Are you looking for an exciting Operations role in a very fast-growing company? Do you have proven experience in growing operations within the hospitality industry or similar? If so, then it would be worth you reading on Our client is a fast-growing pub group. They are expanding/ opening up new venues across London and the home counties. At the heart of...

  • General Manager, Venue Manager, Restaurant Director

    1 week ago

    London, United Kingdom Mandeville Recruitment Group Full time

    General Manager, Venue Manager, Restaurant Director required for a renowned multi-site hospitality/leisure chain operating from high profile venues in the UK and internationally. Excellent package - £80 - 90k basic with an attractive bonus scheme. Do you have management experience? Have you worked within the hospitality, entertainment, retail or leisure...

  • Venue Director

    5 days ago

    London, United Kingdom RCR Full time €35,000 - €40,000

    VENUE SOURCING MANAGER – Permanent – LONDON / WFH Want to become an expert on event venues across Europe and the world? Want to travel and see the sights, so that you know what you are talking about? Our award-winning event agency client is currently looking for a Venue Sourcing Manager to join their fantastic team based in London. With this role, you...

  • Venue Director

    1 day ago

    London, United Kingdom RCR Full time €35,000 - €40,000

    VENUE SOURCING MANAGER – Permanent – LONDON / WFH Want to become an expert on event venues across Europe and the world? Want to travel and see the sights, so that you know what you are talking about? Our award-winning event agency client is currently looking for a Venue Sourcing Manager to join their fantastic team based in London. With this role, you...

  • Venue Operations Assistant

    1 month ago

    London, United Kingdom CORECRUITMENT Full time

    **Venue Operations Assistant - Amazing Events! £25,000 - £28,000 London** I am working with one of London’s trendiest venues who are looking for a Venue Operations Assistant to join their vibrant team. As venue operations assistant you will work closely to provide operational, physical and administrative support to the wider teamon the huge variety of...

  • General Manager

    11 hours ago

    London, United Kingdom COREcruitment Full time €50,000

    General Manager – Iconic London Venue £50,000 + Bonus London Afantastic opportunity has become available for an experienced General Manager to join the team, leading the operations across an iconic London venue. This is a unique and complex site who deliver incredible events and so we are seeking a senior leader with a real passion for food and...

  • General Manager

    14 hours ago

    London, United Kingdom COREcruitment Full time €50,000

    General Manager – Iconic London Venue £50,000 + Bonus London Afantastic opportunity has become available for an experienced General Manager to join the team, leading the operations across an iconic London venue. This is a unique and complex site who deliver incredible events and so we are seeking a senior leader with a real passion for food and...

  • General Manager

    5 days ago

    London, United Kingdom Corecruitment Full time

    General Manager – Iconic London Venue£50,000 + Bonus LondonA fantastic opportunity has become available for an experienced General Manager to join the team, leading the operations across an iconic London venue. This is a unique and complex site who deliver incredible events and so we are seeking a senior leader with a real passion for food and service....

  • Performance Venues Technical Supervisor

    5 days ago

    London, United Kingdom Guildhall School of Music & Drama Full time

    The Guildhall School of Music & Drama Performance Venues Department manages more than 1,150 events each year across 5 principal venues, supporting the learning processes in Music & Drama across all technical areas in sound, lighting, rigging and production management. The School is rightly proud of its reputation in both technical & operational facilities...

  • Venue Sourcing Manager

    4 weeks ago

    London, United Kingdom Lipton Media Full time

    **Venue Sourcing Manager** **£30,000 - £35,000 + Excellent Bonus + Global Benefits** Do you have a high level of attention to detail? Do you want to play an instrumental role in sourcing the venues for our client’s global portfolio of B2B conferences? Are you keen to build on your event industry experience? If so, this might just be therole for...

  • Venue & Tech Coordinator

    3 days ago

    London, United Kingdom St. Ethelburga's Centre for Reconciliation and Peace Remote Work Freelance Full time

    Introduction to the role We have an exciting opportunity for a versatile professional to join our team as a Venue & Tech Coordinator. You will be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of the role will necessitate...

  • Venues Officer

    1 month ago

    London, United Kingdom Lambeth Council Full time

    **Venues Officer** **PO1: Starting salary £38,037 per annum incl LW** VenueLambeth are responsible for facilitating, delivering and promoting events within a number of indoor venues across the borough. Our aim is to provide our residents, local community and the wider London market with an eclectic and diverse range of venues for community events,...

  • Bartender

    3 days ago

    London, United Kingdom Outernet Venue Full time

    OUTERNET VENUESVenue Bartender| Flexible Hours | £12  + Tronc About usWe are launching two brand new entertainment venues in the very centre of London; breathing live music back into Soho and ushering in a new era for Denmark Street - the iconic birthplace of British counterculture.Four levels below ground, and right next to Tottenham Court Road tube...

  • Bartender

    7 days ago

    London, United Kingdom Outernet Venue Full time

    OUTERNET VENUESVenue Bartender| Flexible Hours | £12  + Tronc About usWe are launching two brand new entertainment venues in the very centre of London; breathing live music back into Soho and ushering in a new era for Denmark Street - the iconic birthplace of British counterculture.Four levels below ground, and right next to Tottenham Court Road tube...

  • Venue Coordinator

    1 month ago

    London, United Kingdom CF fundraising Ltd Full time

    **An exciting opportunity has arisen for a Venue Coordinator to join our venues team based at home.** As part of your role, you will work with in collaboration with the Venues Manager and Managing director, researching venues, shows and events within your designated area. You will support the business objectives, bring a fresh approach and new ideas to...