IT Service Desk Field

3 weeks ago

Tewkesbury Gloucestershire, United Kingdom Education Support Professionals Ltd Full time

A chance to build solid relationships with staff educating children across the Gloucester and Worcester regions. Keeping a huge range of software, hardware and networks running smoothly.
Being responsible for your own workload with a team to back you up with support, training, camaraderie, and progression.
If any of this sounds of interest and you have a solid technical support experience of Windows AD, Office 365, Group Policy, networks and hopefully some Mac OS, Azure and other educational technologies then please send your cv asap
You’ll be working from your home base but out most days visiting clients performing break fix, monitoring systems, helping with installations and projects and checking backups and raising issues as required. When not on a scheduled visit or on call, you’ll be working with the business’ helpdesk potentially with some home working.
Other similar job titles could include Field ICT Support Engineer, ICT technician, IT Technician, IT Support Analyst etc.
Ability to pass a criminal records check (DBS) is essential and a clean driving licence (vehicle provided).
Job Title: Director of IT and Digital Strategy
Location: Remote
Contract: Permanent
Schools group at the forefront of IT in Education utilising Windows Tech stack throughout, 121 devices, AI and the Power Suite requires an IT service desk technician to join the team.
Turn IT On
He is open and honest, service oriented and prompt in any correspondence – I recommend Will and ESP wholeheartedly.
Your contractor has been a fantastic support to the IT department over the past weeks and we can highly recommend him for any future contracts you arrange on his behalf.
You have been an  amazing help and I can’t thank you enough
Thank you for all of your assistance with this vacancy, it was a positive experience for us and we are grateful for your professional support throughout.
Mark Blackwood Senior MIS Consultant
Senior MIS Consultant
Thank you for your help with this, you certainly do have some contacts and always find someone for us.
Cygnet IT services CIC
I am delighted with the service that ESP has provided, in particular Nick Sion, who has worked hard to secure me a position at a brilliant school in London. I was contacted by ESP regarding a potential contract and from the first phone call over a year ago, to our continued communications, they have always been courteous, professional, and informative. Nick who is one of the Senior Consultants was especially helpful when organising my CV, paperwork and interviews before I started. He has also negotiated several extensions to my contract including a pay rise on my latest renewal.
I would recommend ESP to contractors as they go the extra mile to make sure everything is in place, before and during the time you work for them.
IT Contractor
Mark, IT Contractor
Nick has been amazing and has supported me while I was looking for my next career move. I just wanted to drop you an email to comment on the excellent service I have received from Steve. It’s a pleasure nowadays to find this sort of service. Lee Dowling, IT Manager
Lee Dowling, IT Manager
ESP’s thorough and professional approach to recruitment is a refreshing change compared with other agencies that send unqualified candidates who do not meet requirements. Mark Nelson, Head of Service Delivery
Gaia Technologies PLC
Prad Samtani, Director of IT
Throughout the four years I have worked with ESP, they have provided me with interesting and challenging IT contracts in schools. Nick has an excellent understanding of the independent schools sector as well as the applications used within schools, specifically academic MIS offerings such as SIMS and iSAMS. Turn IT On
He is open and honest, service oriented and prompt in any correspondence – I recommend Will and ESP wholeheartedly.
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