Senior Business Operations Lead

2 weeks ago


Bickleigh Devon, United Kingdom Hearts Together Full time

Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.
Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.
The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.
Implementation and delivery of new guest services
Training/mentoring/performance management
Facilities/estates management
Representing Hearts Together externally at networking events, including occasional evening work.
Travel as required to meet with supporters, beneficiaries and key stakeholders.
Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
Financial and business acumen
ability to draft budgets, report on variances and interpret financial data
Strong report writing skills
Knowledge and experience of facilities management and health and safety, including food hygiene, risks assessments and policy writing
An undergraduate degree or professional qualification in a relevant field



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