Field Service Technician

2 weeks ago


Millbrook Cornwall, United Kingdom Mane Contract Services Full time

Field Services Representative
With a rich history spanning over a century, this company stands as a globally recognised leader in swiftly deployable military bridging systems, integral to the UK MoD’s Boxer armoured vehicle program.

Our pride lies in our legacy and our commitment to delivering top-tier engineering solutions. As a trusted ally to military clients worldwide, our employees form the cornerstone of our organisation. Possessing a wealth of skill and experience, they ardently pursue excellence across all facets of our operations, spanning Engineering, Project Management, Business Support, and Operations.
Opportunities abound at our Northwest Engineering Centre of Excellence, inviting candidates from diverse disciplines to contribute to our journey of innovation and service excellence.

The primary objective of this role is to provide support for on-site customer equipment failure inspection, diagnosis, repairs, and warranty work. Conducting diagnostics, maintenance, and repair of military vehicles and equipment both on- site and in the field, ensuring compliance with Company technical service standards and relevant statutory regulations.
Managing facilities independently in coordination with a technical team.
Conducting training internally and externally within the customer community.
Maintaining high levels of customer care and satisfaction.
Executing fault-finding, defect diagnosis, planned and unplanned maintenance, and repair work at all necessary stages.
Creating work breakdown structures, cost estimates, and performance specifications.
Training and instructing new employees to equip them for success in their roles.

We're seeking individuals with substantial experience in vehicle inspection, maintenance, and repair, preferably within military equipment, heavy commercial vehicles, construction machinery, agricultural machinery, or specialist vehicle manufacture. Additionally, expertise in operating automotive diagnostic equipment, conducting diagnostic fault finding, and troubleshooting is essential.
A City & Guilds Heavy Vehicle Repair Level 3 qualification or equivalent, along with test authorization for technical tests specified by statutory authorities, is required. Holding a Class 2 driving license is preferred, and experience in military vehicle maintenance would be advantageous. Basic knowledge of the German language would also be beneficial.

Competitive salary
Attractive pension (4% employee contribution, 7% employer contribution)
Flexible working
Life assurance scheme
Company sick pay scheme which increases with service
Free unreserved car parking



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