Head of Customer Services

4 weeks ago

South Kesteven Lincolnshire, United Kingdom Anne Corder Recruitment Full time

Our client is looking for a detail-oriented Transport and Consumer Service Co-ordinator to be the primary contact for a designated group of consumers and stores.
To ensure timely and accurate communication regarding all deliveries, you must possess strong organisational and communication skills and have the ability to manage multiple tasks and meet deadlines. As Transport and Consumer Service Co-ordinator you will:

Collaborate with the fleet team to maximise efficiency.
Manage daily interactions with carriers, assess their performance using KPIs, and address queries promptly.
Handle sale contract tasks for specific consumers following internal guidelines.
Receive and process consumer bookings, arrange deliveries, and coordinate with transport planners.
Process claims accurately, ensuring all paperwork is completed and recorded properly.
This role requires commuting to our office just north of Stamford, accessible via the A1, so you should be comfortable with regular travel.
Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

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