Marketplace Performance Manager/Assistant Manager
4 weeks ago
- Marketplace Performance Manager/Assistant Manager (Fleet)
LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
We are looking for an experienced design sales plans and customer outreach plans that align with strategy. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand.
What you’ll Do:
- Drive overall growth and performance of the assigned area by managing all facets of business including fleet operations and marketing
- Oversee day-to-day operations of LINE MAN services in the local area
- Apply analytical skills with local market knowledge to identify and implement strategies for growth; observe local competitor movement and create competitor analysis reports
- Forecasting involves making predictions of events that will occur in the future based on past data.
- Establish and lead the local team to ensure harmony, synergy, and excellence among the team
- Manage and drive performance of local fleet operations such as fulfillment rate, match rate, and cancellation rate
- Monitor metrics, and ensure high-quality experiences on the LINE MAN platform to provide the most reliable food delivery service in town
- Develop and optimize processes, including design processes, be them prospecting, onboarding, account management, or training to fuel growth and drive efficiency
What you’ll Need:
- 3+ years in Management, Start-Up, Operations, On-Demand Services
- At least a bachelor’s degree in business administration, logistics, management, or related field.
- Experienced and strong understanding of O2O service platforms, especially the food delivery service will be strongly preferred.
- Data-driven decision mentality and sound business judgment through extremely strong analytical thinking and modeling ability (Excel skills necessary)
- Good business understanding and judgment., comfort in understanding a business through data analysis
- Ability to cope with pressure and an environment where not everything works yet, strong interest in taking ownership of problems rather than worrying about whose problem it is
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