English Customer Service Agent

2 weeks ago


Croydon Cambridgeshire, United Kingdom Hays Full time

Proactive Customer Services Representative Needed - Immediate Start Your new company
They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.
Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns. Developing relationships with new and existing customers by providing support, information, and guidance. Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.
You'll need the ability to work independently and a commitment to a high-quality and detail-orientated approach. A competitive salary and an excellent opportunity to take control of your own development and the opportunity for growth, as well as a positive and supportive work culture.



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