Contact Center Team Lead

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

Key tasks and responsibilitiesOversee achievement of individual and team targets in line with agreed and regularly reviewed standards.In line with agreed standards, oversee achievement of individual and team quality targets, including regular reviews and spot checking of calls to assess quality and training needsManage and resource plan to achieve SLAs and...

**Job Description**: **Responsibilities**: - Perform the implementation and ongoing management of the overall design, solution, and strategy of BlackRock’s contact center. - Participate and/or lead discussions with business partners, vendors and internal technical teams to design and implement Unified Communications and advanced Contact Center features...

**Job Description**: **Responsibilities**: - Perform the implementation and ongoing management of the overall design, solution, and strategy of BlackRock’s contact center. - Participate and/or lead discussions with business partners, vendors and internal technical teams to design and implement Unified Communications and advanced Contact Center features...

Role: Contact Center Technical ArchitectJob Type: Permanent Location: Onsite / Hybrid Ready to utilise your knowledge to provide technical expertise and deliver elegant and robust solutions to solve complex problems?Are you looking for an exciting opportunity to join the empowered Software Engineering team, being a key differentiator in a digital...

Main duties will include: - Observing and supervising contact between children and family members, or friends - Provide a safe, neutral, welcoming space for children to spend time with their parents - Recording and reporting on the observations / interventions within the contact to support social workers and other professionals in their work and improve the...

Main duties will include: - Observing and supervising contact between children and family members, or friends - Provide a safe, neutral, welcoming space for children to spend time with their parents - Recording and reporting on the observations / interventions within the contact to support social workers and other professionals in their work and improve the...

Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on...

Position OverviewCybersecurity Operations Center LeadA Cybersecurity Operations Center (SOC) Lead is sought to join a dynamic Professional Services firm. This role offers a hybrid working model, allowing for flexibility with occasional office attendance.We are looking for a highly skilled and seasoned SOC Lead, someone with substantial experience in managing...

A well-established business is looking for a Delegate Sales Team Lead to take responsibility for assisting in growing the team. You will be working onsite in Victoria, London, 5 days per week and will receive a salary of up to £55,000 per annum, along with uncapped commission. Scroll down for a complete overview of what this job will require Are you the...

A well-established business is looking for a Delegate Sales Team Lead to take responsibility for assisting in growing the team. You will be working onsite in Victoria, London, 5 days per week and will receive a salary of up to £55,000 per annum, along with uncapped commission. Scroll down for a complete overview of what this job will require Are you the...

Budget - Up to £90k basic salary, bonus & benefits Location - Hybrid (London W1) Ingenio are delighted to be working with a recently-funded Series A software business, who are looking for an experienced Senior Solutions Consultant to join their team and help with international growth. Our client specialises in designing patented & cutting-edge...

A well-established business is looking for a Delegate Sales Team Lead to take responsibility for assisting in growing the team. You will be working onsite in Victoria, London, 5 days per week and will receive a salary of up to £55,000 per annum, along with uncapped commission. As Delegate Sales Team Lead, you will be working under the guidance of a highly...

A well-established business is looking for a Delegate Sales Team Lead to take responsibility for assisting in growing the team. You will be working onsite in Victoria, London, 5 days per week and will receive a salary of up to £55,000 per annum, along with uncapped commission.In order to make an application, simply read through the following job description...

Company OverviewThe Wellness Works is a premier fitness establishment equipped with state-of-the-art amenities and services.Position OverviewThis is a full-time, on-site position for a Fitness Center Supervisor. The individual in this role will be responsible for managing the daily functions of the fitness center, leading the team, developing fitness...

**About Carrot**: Carrot Fertility is the leading global fertility care platform for women, who are often at the center of fertility care decisions and consequences. Plus, Carrot serves people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health...

Director of Development - Data CentersAbout DataX ConnectStep into a pivotal role with DataX Connect, a premier investment entity recognized for its innovative development initiatives within the data center sector. With substantial private funding and exceptional access to sustainable energy resources, we are set to redefine the landscape of data centers...