Senior Technical Consultant

2 weeks ago

London, United Kingdom GCX Full time

The Senior TC Role is a customer facing, pre-sales role that acts as technical lead in supporting new sales, contract extensions and RFPs. The ideal candidate is an expert at designing connectivity solutions (EPLs, Optical Waves, Global Ethernet, MPLS) on a global scale and has a proven track record in engaging clients at a technical and commercial level. Knowledge of international cable systems, IP Transit and how to optimise connectivity to Cloud Service providers is a must. Possess excellent presentation skills and be able to address various types of audiences, including CxOs level, both at technical and commercial level
Support the Account Managers/Account Directors with all existing account business activity on named accounts. Present the solutions to the customers provide written documentation to the account teams for inclusion in any proposals.
Gather and present all “hard” costs associated with the network design internally to the account team for pricing.
Provide required post-sales support to Project Mangers with the implementation of successful contracts or changes. Respond in accordance with the timescales laid out in the TC process to any Type TC changes that occur during a project rollout to which the TC is assigned.
LAN design, IP Telephony, Security, Application Optimisation, Data Centre hosting and SD-WAN (D)
Solid understanding of cable systems and transmission technologies (SDH, OTN) (E)
Proficient in MS Office applications, including Excel, Visio and Powerpoint. (Able to travel within the UK when required. (Able to travel outside the UK when required. (

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