Ecommerce

1 week ago


Bournemouth Dorset, United Kingdom OnBuy Full time €70,000 - €80,000

OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere.
We have recently been named one of the UK's fastest-growing tech companies in Deloitte's Technology Fast 50 for the third year in a row (as well as 'Fastest-Growing Tech Business in the South West').
At OnBuy, you're not just a number or another cog in a machine. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. We work in a flexible way, meaning we can prioritise our health and relationships, but when we are working, we graft.
As the Head of Ecommerce you will primary focus will be driving and delivering OnBuy’s growth strategy. You will accelerate our digital growth by delivering and trading dropship solutions for brands and distributors who cannot currently list themselves on OnBuy while ensuring the solution provides a seamless customer experience.
You will play a key role in supporting our strategic supplier acquisition plans, competitive pricing strategies, and excellent digital execution ambitions.
Also responsible for transforming our ecommerce business while enhancing our competitive pricing and the volume of our product quality and customer offerings.


Monitor and report on the performance of the business unit and all necessary KPIs
Develop and implement data-driven forecasting models and analytical frameworks to identify the next significant opportunities for growth
Work with marketing teams to optimise digital marketing strategies for dropship products
Commercially secure terms that meet unit economic requirements, covering supply, shipment, insurance, quality, customer dissatisfaction, etc.
Work with Legal Counsel to develop and maintain robust dropship agreements and terms & conditions
Drive the onboarding of these sellers through driving direct integration of supply partners to automate into OnBuy's API/ecosystem (For product data, stock, dispatch, tracking)
Safeguard supplier compliance with platform standards and policies
Ensure the collection and maintenance of correct data to create high-quality products on OnBuy
Commercial and Trading:

Lead trading strategy and execution for these suppliers and their products
Oversee promotional calendar and trading events
Direct trading and marketing of products to create ROI
Develop and execute international trading strategies, leveraging cross-market opportunities
Continuously optimise and enhance business performance metrics
Develop end-to-end dropship operations, from order placement, delivery and after-sales service
Lead cross-functional relationships with IT, marketing, sales and operations teams to deliver and enhance the strategy
Support customer service to design and implement viable customer support for direct relationship sales
Analytics and Performance Management:

Develop and maintain comprehensive performance dashboards and reporting frameworks
Lead data-driven decision-making across all aspects of the dropship operation
Create and monitor KPIs for supplier performance, product performance, and operational efficiency
Experience in successfully building and scaling marketplace operations, managing retailer relationships, and integrating with cross-functional teams to deliver exceptional trading results.
~ Demonstratable expertise in system implementation, data analytics and international trade
~ Experience in managing technical implementations and system optimisation
~ Experience in managing large-scale digital transformation projects
~ Strong commercial acumen with P&L responsibility
~ Track record of implementing successful digital innovation
~ Experience in managing technical implementations and system optimisation

Personal Qualities:

Strategic thinker with strong commercial acumen
Excellent negotiation and relationship-building skills
Results-driven with a focus on growth, performance and execution
The salary on offer for this role is up to £70,000 to £80,000 per annum, depending on experience.

In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build.
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