Head of Events
3 weeks ago
Head of Event Operations
£50-55K + bonus
London / hybrid
Our client works with most important names in the world of finance, investment and professional services, connecting key players in some of the most lucrative markets globally, and due to the phenomenal success of their portfolio, we are helping to look for a talented Head of Event Operations.
The role:
This busy, varied Head of Event Operations role plays a key part in the delivery of a leading portfolio of conferences, awards, briefings and roundtables. The role will incorporate operational aspects - full end-to-end event management of 6-8 events per year, including the flagship Awards event for 1,000 people - as well as leading the operations team and line managing three junior team members.
Responsibilities include:
- Oversee logistical delivery of a portfolio of c.30 events per year, including conferences, awards, breakfast briefings and roundtables
- Personally manage 8-10 events per year, including:
- Sourcing, booking and negotiating with venues and other suppliers
- Writing and managing budgets
- Supporting an events assistant/coordinator with delegate and sponsor management
- Working closely with the sales team and directly with clients on contract deliverables
- Reporting on event progress and challenges to the event director and project team as required
- Line management and development of three junior team members (event manager, event coordinator and events assistant), including:
- Allocation of work
- Training and oversight of tasks
- Coaching, personal development and performance reviews
- Administrative management such as signing off holiday, etc.
- Play a strategic role in the growth and development of the events team and portfolio
- Resource management and allocation for the operations team
- Design and maintain operational processes and allocate work across the team
- Work closely with the event director on forward planning of next year’s events
- Lead on budget setting (costs) for next year’s events and report on progress to event director and CFO
- Bring in new ideas to ensure we continuously improve the quality, efficiency and innovation of our event delivery
- Work closely with stakeholders across the company including marketing, sales, editorial and conference production
Skills, attributes and experience
- Experience in leading the management of complex events and logistics whilst working in a fast-paced events environment.
- Experience working with and managing venues
- Experience in negotiating contracts with venues and other suppliers
- Experience in constructing and managing event budgets
- Experience managing and mentoring junior team members
- Experience using event CMS and registration software
- Excellent attention to detail and organisational skills
- Strong customer service and relationship-building skills
- Ability to multitask and remain calm under pressure
- Highly proactive, with the ability to work independently and take ownership of tasks and projects from start to finish
- A true team player - regular communication, flexibility and insight sharing
- Strong time management skills, with the ability to work to tight deadlines
- Reliable, accountable, self-starter and the ability to motivate yourself while working in the office or remotely
For more information on this exciting role why not send us your CV and set up a confidential call with one of our super friendly consultants...
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